ML Ops Engineer

Who you are

• Technical Knowledge: Detailed knowledge of MLOps system development, including MLOps concepts such as feature stores, model registries, and model monitoring
• Infrastructure & Tools: Understanding of infrastructure as code using tools such as Terraform
• Data & Algorithms: Intermediate understanding of the control, management, and lifecycle of data products and machine learning algorithms
• Industry Knowledge & Compliance: Understanding of the importance of market compliance and core regulatory requirements within the insurance space
• Communication Skills: Highly effective communication and collaboration skills to educate colleagues, act as an internal knowledge hub, and promote business-wide adoption of MLOps capabilities
• Leadership & Mentorship: Ability to mentor, support, and help develop early-career team members while collaborating effectively in multi-disciplined teams
• Commercial Acumen: A commercially focused approach to aligning technical MLOps initiatives with specialty insurance objectives and scalable algorithm product development
• Additional Expertise (Desirable): Knowledge of inference graphs, model workflows, or leveraging MLOps systems to productionise non-machine learning models (e.g., rules-based models) is highly advantageous

What the job involves

• We're looking for an MLOps Engineer to join our Algorithmic Engineering team
• In this role, you’ll help us build and scale our MLOps system, enabling our underwriting algorithm to grow and scale
• You’ll collaborate with colleagues across the business to solve complex technical challenges, such as generalising our MLOps system to manage actuarial and rules-based models
• You’ll have the autonomy to propose, design, and execute innovative initiatives, delivering high-impact features as part of our forward-thinking team
• As a commercially focused, multi-disciplined team, we combine deep expertise in specialty insurance with scalable algorithm product development to power our digital underwriting
• Together, we’ll invest in iterative development and research to continuously improve the Ki platform
• Collaborate with colleagues to design, deliver, and evolve Ki's end-to-end MLOps system
• Empower colleagues across Ki to deliver models into production more quickly and safely
• Identify opportunities to proactively improve and extend Ki's MLOps system
• Advocate and uphold model management best practices
• Act as a knowledge hub on Ki's MLOps system, educating teams on its capabilities and promoting business-wide adoption
• Support and mentor early-career members of the team
• Champion improvements to enhance our digital underwriting capabilities

The application process

• Initial recruiter screening call
• Interview with hiring manager
• Technical Interview (this may vary depending on the role)
• Values Interview

Benefits

• ⛱️ You'll get 27 days of holiday a year to start with—and if you’re craving a bit more downtime, you can top it up to 30 days by buying a few extra days off
• 🛐 Flexible Bank Holidays: Got a special cultural or religious day you want to celebrate? We've got your back with eight Cultural and Diversity days—you can use these instead of the usual UK bank holidays. It’s all about honouring what’s important to you
• 🏡 Flexible working: We’re all about flexibility! We’ve got a 50/50 hybrid approach—spend 2 to 3 days a week in our Leadenhall Building office in the heart of London, and work from home the rest of the time. It’s the best of both worlds!
• 🍼 For enhanced maternity leave, we offer up to 26 weeks of full pay. Shared parental and adoption leave is also available, ensuring you’re supported every step of the way as your family grows
• 💙 We’ve got your health covered with private medical insurance including pre-existing conditions, access to a virtual GP service and dental cover
• 🛡️ We’ve got you covered with income protection, giving you peace of mind if the unexpected ever happens
• 💰 Our non-contributory pension scheme means we invest in your future—no need for you to chip in!
• 🌿 Mental health: Our Employee Assistance Programme gives you access to a free, 24-hour confidential counselling service—there whenever you need a little extra support
• 📈 Through our ESOP, you’ll have the chance to invest in Fairfax, our parent company, and share in its growth
• ❣️ You can take up to 2 extra days off each year to volunteer with our amazing community partners—it’s a chance to give back and make a difference!
• 🎗️ We love supporting your charitable efforts! The company will match the money you personally raise for a registered charity, as long as you hit a minimum of £100
• 🪴 We’re serious about growth! Each department gets its own Learning & Development budget to help you level up your skills and thrive
• 🚃 Season ticket loan: Make your commute easier with an interest-free season ticket loan. The cost is covered upfront, and you’ll repay it in manageable instalments straight from your salary
• 🚲 Save money and stay active with our Cycle to Work scheme—making it easier to grab a bike and enjoy a greener commute!
• 🏆 We love celebrating wins! We have various ways to recognise and celebrate successes, shining a spotlight on all the remarkable things our teams achieve
• 🎉 We love bringing people together! From regular social events to team activities, there’s always something happening to foster connection and collaboration