MLOps Engineer

About the Role

We're looking for an MLOps Engineer to support and evolve production machine-learning platform that produces daily risk scores used by operational leaders to intervene before incidents occur. You'll own the reliability, deployment, and monitoring of a production ML pipeline that spans AWS (S3, Glue, SageMaker, Step Functions), and a fully automated Terraform + GitHub Actions delivery pipeline across multi environments.

This is a hands-on infrastructure-and-operations role. The model itself is trained offline; your focus is keeping the scoring pipeline dependable, observable, secure, and easy to change.

What You'll Do

• Operate and improve the end-to-end inference pipeline (SAP HANA --> AWS Glue --> AWS SageMaker --> AWS Step Functions --> SAP HANA), keeping scheduled daily runs reliable.
• Own the infrastructure-as-code: maintain Terraform modules and configuration, manage remote state in Terraform Cloud, and promote changes through dev --> qa --> prd.
• Maintain and extend the CI/CD workflows in GitHub Actions
• Keep the pipeline observable: structured JSON logging, CloudWatch Logs Insights queries, and Step Functions execution monitoring.
• Support model monitoring (drift detection) and data-quality checks; tune alert thresholds and triage failure alerts.
• Troubleshoot production incidents using established runbooks (database connectivity, SageMaker job failures, Glue write-back, scheduler issues) and drive root-cause fixes.
• Enforce security and compliance controls: encryption, least-privilege IAM, secrets handling, and no-PII-in-logs discipline.
• Collaborate with data scientists to deploy retrained models through the SageMaker Model Registry and cross-account promotion process.

Required Qualifications

• 3+ years in MLOps supporting production systems.
• Strong AWS experience, especially the data/ML services.
• Production Terraform experience with a remote backend and multi-environment promotion.
• Solid Python for data processing and operational scripting.
• Experience operating CI/CD pipelines and diagnosing production failures from logs and metrics.

Technical Skillset Breakdown

The percentages reflect the relative weight of each area for day-to-day success in this role.

1. AWS Cloud & ML Services: ~35%

The core of the platform runs on AWS.

• AWS Glue - Spark/PySpark ETL jobs, Glue connections (VPC/JDBC), Data Catalog, crawlers, job bookmarks
• Amazon SageMaker - Processing Jobs, Model Registry, cross-account model packages, execution roles
• AWS Step Functions - orchestration, Amazon States Language (ASL), retry/error handling
• Amazon EventBridge Scheduler - cron scheduling, timezone handling
• Amazon S3 - bucket policies, versioning, server-side encryption, lifecycle
• Amazon CloudWatch - Logs, Logs Insights, monitoring
• AWS Lake Formation - fine-grained catalog access control
• VPC / Security Groups / Prefix Lists network connectivity to on-prem

2. Infrastructure as Code (Terraform): ~20%

Nearly all infrastructure is managed as code.

• Terraform module authoring and reuse
• Terraform Cloud (remote state, workspaces, locking)
• Multi-environment configuration (.tfvars, per-env config files)
• Provider configuration (AWS, AWSCC)
• Managing drift, plan/apply safety, state troubleshooting

3. CI/CD & Automation: ~15%

Delivery is fully automated.

• GitHub Actions: workflow authoring, reusable composite actions, environment approvals
• Sequential environment promotion (dev qa prd)
• Git and branch/PR workflows, GitHub CLI / AWS Kiro
• Make for build automation

4. Python & ML Tooling: ~10%

Supporting the model code and tests.

• Python 3.8+ for inference/ETL scripts and operational tooling
• pandas, pyarrow, scipy for data processing
• boto3 for AWS automation
• SHAP (model explainability), imbalanced-learn (SMOTE) familiarity to support the model
• Scikit-learn model artifacts (Random Forest, MinMaxScaler) and pickle handling
• pytest + coverage (50% gate), Black, flake8, isort

5. Docker & Containerization: ~10%

Containers underpin local testing and reproducible builds.

• Building and running Docker images for development and CI
• Containerized test execution (e.g., PySpark unit tests that don't run natively on Windows)
• Managing dependencies and reproducible environments across local and pipeline runs
• Familiarity with container-based execution in AWS (Glue/SageMaker managed containers)

6. Observability, Reliability & Security: ~10%

Keeping it production-grade.

• Structured JSON logging and a typed error hierarchy (config/data/model/inference/downstream)
• Model drift and data-quality monitoring; alert threshold tuning
• Incident triage using runbooks; alerting via SNS/SES dispatcher integration
• Security controls: encryption in transit/at rest, least-privilege IAM, no PII in logs
• Data-quality validation

Working Environment

• This is a offshore role, you will be working from your base location. No travel required
• Ability to work US Pacific Standard Time Zone (i.e. 8 pm IST to 5 am IST)