MNC Hiring WFO Voice Process

SUMMARY

Job Title: International voice support Customer Support

Job Type: Full - Time

Industry: BPO / Customer Support

Hiring Drive: 14th August

Venue: Our Salt Lake Office, Kolkata (Work from Office)

**Job Summary:**We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.

Key Responsibilities

• Engage with international customers via calls/chats/emails

• Provide accurate information and resolve queries professionally

• Promote products, services, and special offers

• Deliver exceptional customer experience while meeting targets

• Work efficiently in a fast-paced environment with rotational shifts and night shift

  Requirements- Graduate in any discipline.

• Freshers are eligible.

• Excellent spoken English and communication skills.

• Good listening and interpersonal skills.

• Basic computer knowledge.

• Customer-service-oriented approach.

• Willingness to work in rotational/night shifts .

• Comfortable with 2 rotational weekly offs .

• Immediate joiners are preferred.

Benefits- CTC: 2.55 LPA

• In-Hand Salary: 16,500 17,000 per month

• Night Shift Allowance: 3,000 per month Working Schedule

• 5 Days Working

• 2 Rotational Weekly Offs

• Rotational & Night Shifts