Mobile Application Support Analyst

Role: Mobile Application Support Analyst

Location: Toronto, ON

Key Responsibilities

• Support and troubleshoot mobile applications and APIs.
• Investigate and resolve production issues and defects.
• Execute Minor Enhancements, design, build and Development, regression, integration, and release testing.
• Validate APIs using Postman and Swagger
• Coordinate with development and QA teams on defect resolution and releases.
• Maintain technical documentation and support continuous improvement initiatives.

Required Skills

• 5+ years of mobile application support or testing experience.
• Knowledge of mobile applications, REST APIs, and integration troubleshooting
• Experience with Postman, Swagger, Jira, and Agile delivery
• Strong problem-solving and communication skills.