Mobile Contract Support Administrator

About the Role

We are looking for an experienced Contract Administrator to join our busy London-based team. In this role, you will play a key part in coordinating daily planned and reactive maintenance across a varied portfolio of commercial and residential sites. You will act as the primary operational link between field engineers, sub-contractors, and key client stakeholders.

Key Responsibilities

• Act as the central point of contact for routine maintenance requests, emergency call-outs, and client updates.
• Schedule, dispatch, and track internal maintenance engineers and specialist sub-contractors across multiple client sites.
• Issue Work Orders, purchase orders, and track jobs from initial logged request to final invoicing.
• Manage client service level agreements (SLAs) and KPI performance tracking.
• Process engineer timesheets, job sheets, and compliance documentation (RAMS, gas, electrical safety records).
• Handle client queries efficiently while building strong working relationships.

Requirements

• Previous experience in contract administration or service coordination within the facilities management, building maintenance, or construction sectors.
• Proven experience managing multiple client sites simultaneously.
• Strong working knowledge of CAFM (Computer-Aided Facilities Management) systems or job management software.
• Excellent organisational skills with the ability to prioritise urgent maintenance tasks.
• Strong written and verbal communication skills with high attention to detail.

What We Offer

• Competitive starting salary.
• 22 days annual leave (plus standard public holidays).
• 8am - 5pm Monday to Friday.
• Travel between sites covered as part of the package.
• Supportive team environment with career growth opportunities.

To Apply: Please submit your updated CV detailing your relevant experience in building maintenance or facilities administration.

Pay: £33,000.00-£35,000.00 per year

Benefits:

• Company pension
• Free or subsidised travel

Work Location: In person