Mobile Coordinator

Mobile Coordinator

The Mobile Coordinator’s primary job is to support the Mobile Manager and ensure the Mobile Department staff’s needs are met through oversight and training.

What We Offer

• Competitive wages (based on site rate)
• Uniforms provided at no cost
• Development and training through Paladin’s Learning Management System
• Opportunities for career growth in the field or corporate
• May be eligible for extended health and dental benefits
• Employee and Family Assistance Program
• Exclusive discounts with company partners

Overview of Responsibilities

• Provide direction, motivation, and ongoing training to all Mobile Officers by setting positive examples and setting goals
• Provide ongoing documented critical feedback and coaching to the Mobile Officers where necessary
• Create and maintain positive morale within the organization focused on building a team environment and inclusive culture
• Ability to develop and maintain strong relationships with Mobile Officers
• Ensures that all Mobile Officers have received full training including online courses, orientation, and field training, and it is properly documented
• Recognize exceptional performance of any Mobile Officers and issue accolades where due
• In coordination with the Mobile Manager, create and conduct yearly probationary reviews
• Frequent communication with People & Culture team to ensure that Mobile Department staffing needs are always met to avoid excessive overtime costs and business continuity
• Conducts interviews with potential new staff to ensure they are a strong fit for the team and have appropriate availability
• Schedules all Mobile Officers based on their availability via scheduling software
• Willingness and ability to perform a mobile patrol, alarm, or entire shift if deemed necessary
• Remain available after-hours to act as a resource for emergency incidents
• Track, review, and approve time off requests within the Mobile Department and ensure that all shifts are filled when Mobile Officers are on vacation

Requirements

• Two years supervisory experience in a security related field, mobile department experience preferred
• Valid BC Security Licence
• Valid BC Class 5 Driver’s License with clean driver’s abstract
• Ability to pass a Criminal Record Check
• First Aid with AED Certified, to provincial standards
• MOAB (Management of Aggressive Behaviour) certified
• Strong knowledge of Microsoft tools, Tracktik, and WinTeam
• Excellent interpersonal skills and the ability to mentor field staff
• Post secondary education in business preferred
• Post secondary education in law enforcement preferred
• Flexible availability (nights, weekends, holidays)
• Legal eligibility to work in Canada