Mobile Expert

Job Overview
Join our dynamic team as a Mobile Expert and become the go-to resource for customers seeking expert guidance on the latest mobile devices, accessories, and services. In this energetic role, you’ll engage with customers to understand their needs, demonstrate product features through engaging demos, and provide personalized solutions that enhance their mobile experience. Your enthusiasm and product knowledge will help drive sales, foster customer loyalty, and create a lively shopping environment where technology comes to life. This paid position offers an exciting opportunity to develop your sales skills while working in a fast-paced retail setting dedicated to innovation and customer satisfaction.

Responsibilities

• Greet customers warmly and identify their mobile device needs through active listening and engaging conversation
• Conduct product demonstrations to showcase device features, accessories, and service plans effectively
• Assist customers with selecting the right products by providing expert advice on specifications and compatibility
• Upsell additional products or services to enhance customer experience and meet sales targets
• Manage POS (Point of Sale) transactions accurately, including cash handling and processing payments efficiently
• Stock shelves, merchandise displays, and ensure the store is organized for optimal shopping flow
• Maintain excellent phone etiquette when assisting remote or in-store inquiries, ensuring clear communication at all times

Qualifications

• Previous retail sales experience, preferably in an electronics environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills in bilingual settings are highly valued to connect with diverse customers
• Knowledge of POS systems, cashiering procedures, and basic retail math for accurate transactions
• Experience with product demos, upselling techniques, and customer service excellence
• Familiarity with merchandising, stocking practices, and retail sales strategies
• Ability to handle cash handling responsibilities responsibly while maintaining professionalism and courtesy

Job Type: Full-time

Pay: $11.50 per hour

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person