Mobile Parking Operative x 4

Mobile Parking Operative x4 Manchester, Trafford Centre - Full Time

VISTA ValuesAligned Job Description

If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.

We are recruiting 4x full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.

Your Role How You Bring VISTA to Life

Visionary Think Forward

• Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
• Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.

Intentional Act with Purpose

• Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
• Apply consistent time management, ensuring each allocated site receives the right level of coverage.
• Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.

Synergy Be Brilliant, Together

• Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
• Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
• Support local coverage when other team members are on leave or absent.

Tenacity Stay Switched On

• Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
• Adapt to occasional rota changes based on business needs.
• Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.

Accountability Own It

• Take personal responsibility for delivering an exceptional service to clients and the public.
• Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
• Uphold our commitment to fairness, integrity and ethical conduct.

Rota

Full-time: 35 hours per week
5 out of 7 days, 3 week rotating rota

We have VARIOUS shift patterns available between 09:00am - 22:00pm

• Working days/times may occasionally be amended to meet business needs.

Pay & Rewards

• £13.11 per hour, paid weekly
• Operative Performance Bonus paid fortnightly from day one
• Opportunity for overtime
• Length of Service Bonus
• • £100 per year (years 14)
  • £250 (year 5)
  • £100 per year (years 69)
  • £500 (year 10)
• Excellence Awards
• Full list of benefits available internally

What We Provide

• Full UKPC uniform & equipment (including body-worn camera)
• Continuous training to become a fully competent Parking Operative
• Supportive leadership and a strong network focused on VISTA-driven excellence

What You Bring

• Flexibility to support additional local coverage during periods of holiday or sickness
• Attention to detail and accuracy in all tasks
• Excellent customer service skills
• Confidence, professionalism and calm conflict-management
• In some cases, successful completion of a DBS check

Benefits

• Operative Performance Bonus
• Length of service bonus
• 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
• Full uniform provided
• Excellence Awards
• Continuous training and development

Data Protection

We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.

Equal Opportunities

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.