Mobile Response Officer

Overview:
The Mobile Security Patrol Officer is responsible for ensuring the safety and security of designated premises by conducting regular and random patrols, monitoring for potential security breaches, and responding promptly to incidents. The role involves maintaining clear communication with the National Operations Centre, completing detailed reports, and adhering to all company and regulatory guidelines

Key Responsibilities:

• Conduct scheduled and random patrols of assigned sites, both indoors and outdoors (Where appropriate and as designated within the Site Instructions).
• Monitor for and identify suspicious activities or security breaches, responding promptly in accordance with established procedures.
• Maintain accurate, timely records of all patrol activities and incident reports.
• Ensure the proper use and care of all issued security equipment, including communication devices and keys.
• Liaise with the National Operations Centre and other team members to coordinate responses to incidents or emergencies.
• Comply with health and safety regulations, ensuring personal safety and that of others on site.
• Report any equipment malfunctions or hazards immediately to supervisors.
• Adhere to all elements of the Road Traffic Act whilst using company vehicles.

Skills and Competencies:

• Excellent observational and situational awareness skills.
• Strong verbal and written communication abilities.
• Ability to work independently as a Lone Worker, while following strict operational procedures.
• Proficiency in using security monitoring technology and digital reporting systems.
• Physical fitness to manage prolonged periods of patrol, often in varying weather conditions.
• Familiarity with emergency response protocols and basic first aid (desirable).
• Customer liaison skills with client and other team members.

Qualifications and Experience:

• A valid SIA (Security Industry Authority) Manned Guarding licence is required.
• A valid full UK Manual/Automatic driving license
• Previous experience in a security or patrol role is preferred but not mandatory.
• Five-year checkable work history
• Proven ability to manage emergency situations and prepare detailed incident reports.
• Basic IT literacy for operating digital reporting tools.

Working Conditions:

• Shifts will include nights, weekends, and public holidays, with a standard 12 hour shift structure.
• The role requires working in both outdoor and indoor environments, under a variety of weather conditions.
• Must be able to work independently and effectively as part of a team.

Job Type: Full-time

Pay: £12.71-£13.21 per hour

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay

Ability to commute/relocate:

• Hebburn NE31 1SR: reliably commute or plan to relocate before starting work (preferred)

Experience:

• security: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• First Aid Certification (preferred)
• SIA (preferred)
• Driving Licence (preferred)

Work Location: In person