Mobile Service Manager

What to Expect

As Mobile Service Manager you will be responsible for delivering an exceptional service experience to

our customers, developing your team members and organisation, managing day-to-day operations, and

ensuring our Mobile Service offering meets the needs of our customers as well as the expectations of

our employees.

You will be responsible for the overall Mobile Service provision and leading your team of Mobile Service

Supervisors to consistently deliver excellent results.

To succeed at Tesla, you must be energetic, highly organised, and work smart as well as have a passion

for true leadership and the Tesla brand.

What You'll Do

• Drive in-country Mobile operations and manage timely systems readiness

• Select and coach a team, in line with expansion needs based on products and market.

• Regularly review KPIs, identify trends and proactively address challenges to drive performance

• Proactively lead your team and empower them to make the right local decisions to drive the

  business forward

• Manage operational costs and revenue from a mobile service perspective for the country

• Lead the country growth and product expansion

• Liaise closely with broader business areas including, but not limited to, Sales, Delivery, EHS

  (Environment, Health & Safety), HR, Recruitment, ensuring a strong network of peers

What You'll Bring

• A proven background of leading an organisation or national business function to meet

  operational and strategic targets

• A background of interrogating data and identifying correlation to act on business improvements.

• Strong analytical IT skills, including use of Excel

• Excellent organization skills, with experience of high-level reporting

• Experience of working in an agile environment, where you have responded quickly to changing

  business needs

• An open and approachable leadership style, with experience of leading, motivating, and

  coaching managers along with proven experience of successful delegation to achieve results

• Ability to move between a high-level, holistic business approach and communicating with

  employees on a grass-roots level

• Travel will be required

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.