Mobile Service Technician

The Mobile Technician is responsible for delivering high‐quality automotive maintenance and light repair services directly to customers through GM MobileService+. This role operates a fully equipped dealership‐owned mobile service vehicle and performs approved services at customer homes, workplaces, or other off‐site locations. The Mobile Technician ensures a premium customer experience while maintaining GM and dealership service standards.

JOB TITLE: Mobile Technician
REPORTS TO: Service Manager
LOCATION: Loveland, OH

A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:

Perform GM MobileService+ approved maintenance and light repair services, including but not limited to:
Oil and filter changes
Tire rotation and tire repair
Battery testing and replacement
Multipoint vehicle inspections
Wiper blade replacement
Cabin and engine air filter replacement
Recall and minor warranty work as authorized
Operate and maintain a mobile service vehicle, tools, diagnostic equipment, and inventory
Follow GM repair procedures, service bulletins, and safety guidelines
Complete accurate repair orders, inspections, and documentation using dealership DMS and mobile service apps
Communicate clearly with customers regarding service findings, recommendations, and next steps
Represent the dealership professionally at all customer locations
Ensure cleanliness, organization, and proper stocking of the mobile service vehicle
Adhere to scheduled appointments and manage time efficiently throughout the service route
Escalate complex repair needs to the dealership service department
Maintain compliance with dealership policies, GM standards, and local/state regulations

WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

Required Qualifications
High school diploma or GED
Valid driver’s license with a clean driving record
Prior automotive maintenance or technician experience (1–2 years preferred)
Ability to work independently in a mobile/off‐site environment
Strong customer service and communication skills
Mechanical aptitude and attention to detail
Ability to lift up to 50 lbs and work in various outdoor condition
Preferred Qualifications
GM Certified Technician (or willingness to obtain certification)
ASE Certification(s)
Experience using dealership DMS systems (e.g., CDK, Reynolds & Reynolds)
Previous mobile service or field technician experience
Basic diagnostic skills using GM scan tools
Tools & Equipment
GM and dealership‐supplied mobile service vehicle
Mobile tablet or device provided for work orders and customer communication
Work Environment
Off‐site customer locations including homes, offices, and commercial properties
Exposure to varying weather conditions
Independent fieldwork with regular communication with dealership service leadership

HERE’S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):

Medical, dental, and vision benefits
Voluntary benefits available
Paid time off upon hire
Paid company holidays
401(k) with conditional employer match after 6 months of employment
Growth potential
Automotive discounts

IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at 513-761-1111. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. posting.

Pay: $22.00 - $25.00 per hour