Mobility Engineer

Role : Mobility Administrator

YOE : 4 to 8

Location : Chennai

Notice Periods : Should be less than 45 days

• Proven work experience under Intune and managing corporate owned mobile devices

• Should be instant in responding and taking immediate to any lost/stolen devices.

• Knowledge on Mobile Device Enrollment in Intune and Company Portal.

• Conditional Access Policies on Azure AD

• Intune certificate renewal

• App integration in Intune

• Embody customer service excellence

• Able to find root causes of problems and quickly determine efficient solutions

• Exhibits poise and focus under high stress

• Strong verbal and written communication skills

• Strong work ethic to solve problems and get things done

• Excellent problem-solving and multitasking skills

• Customer-oriented attitude

• Provide offshore End user IT support

• Resolve issues reported by end users on mobile devices like unable to send/receive email, unable to configure mailbox etc..

• React immediately to any lost/stolen device incidents.

• Monitor the Intune environment and perform periodic maintenance to keep up the security and hygiene of the infrastructure.

• To keep track of Conditional Access Policies related to Intune and fine tuning them as and when required.

• Analyze and propose improvement plans to keep the infrastructure secure and easy for end users to be able to use the service.