Mobility Equipment Service Technician – Workshop & Field Based

Looking for a career where your work really matters?

Join Clearwell Mobility, the South East's leading mobility specialist with 12 showrooms across the region. Every day, our engineers help people regain and maintain their independence by servicing, repairing and installing life-changing mobility equipment.

We're looking for a friendly, practical and customer-focused Mobility Equipment Service Technician to join our growing team. Whether you're solving a technical fault, installing a stairlift or servicing a mobility scooter, you'll play a vital role in helping our customers stay safe, mobile and independent.

This is a varied role combining workshop-based servicing, repairs and refurbishment with visits to customers’ homes. You will work with a range of equipment, including mobility scooters, powered wheelchairs (powerchairs), and manual wheelchairs.

Whether you have experience in the mobility industry or a background in mechanical, electrical, automotive or equipment repairs, this is an excellent opportunity to develop your technical skills. Training will be provided on our range of products.

Key Responsibilities

• Service, repair and refurbish mobility scooters, powerchairs and other mobility equipment.
• Diagnose and resolve mechanical and electrical faults.
• Visit customers’ homes to carry out servicing, maintenance and repairs.
• Repair and adjust active and manual wheelchairs.
• Test batteries, chargers and components, including investigating warranty claims.
• Prepare and safety-check refurbished equipment.
• Complete service reports, update computer records and liaise with suppliers regarding spare parts.
• Provide technical support to colleagues and maintain a safe, organised workshop.

What We're Looking For

• Strong practical fault-finding and problem-solving skills.
• A hands-on engineering background.
• Basic knowledge of DC electrical systems is an advantage, but not essential.
• Excellent communication and customer service skills.
• A patient, caring approach when working with elderly and disabled customers.
• Full UK driving licence (maximum 6 penalty points).
• Clean DBS record.
• Right to work in the UK.

What We Offer

• Competitive salary
• Fully expensed company van.
• iPhone, laptop, uniform and specialist tools provided.
• 28 days holiday including Bank Holidays.
• Additional holiday for long service.
• Company pension scheme.
• 20% staff discount.
• Company social events.
• Ongoing training and career development.
• A rewarding role where you'll make a genuine difference every day.

Working Hours

Monday-Friday
8.30am-5:00pm (40 hours per week)

No evenings or weekends.

Ready to Join Us?

If you're a practical engineer who enjoys solving problems and delivering outstanding customer service, we'd love to hear from you.

Apply today and become part of a team that's helping people live more independently every day.

Clearwell Mobility is an equal opportunities employer. We welcome applications from all backgrounds and are committed to providing an inclusive workplace. Reasonable adjustments are available throughout the recruitment process where required.

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount

Education:

• GCSE or equivalent (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 75% (required)

Work Location: On the road