Mobility Technician / Field Service Engineer

Mobility Technician / Field Service Engineer
Service, repair & install mobility scooters, wheelchairs & stairlifts across Leicestershire

Location: Outskirts of Leicester
Hours: Monday–Friday, 9:00am–5:00pm

Mobile Mobility is looking for an experienced Mobility Technician / Field Service Engineer to join our team. Working from our site on the outskirts of Leicester, you’ll play a key role in the servicing, repair, installation and maintenance of a wide range of mobility equipment, including mobility scooters, powered wheelchairs and stairlifts.

This is a hands‑on, rewarding role where you’ll support a vulnerable client base, helping customers remain safe, independent and mobile. You’ll work both independently and as part of a friendly, supportive team.

Key Responsibilities

• Service, diagnose faults and repair mobility scooters, powered wheelchairs and stairlifts
• Complete installation and preventative maintenance work
• Carry out electrical and mechanical fault‑finding
• Maintain accurate records using Microsoft Office and CRM systems
• Communicate professionally with customers, suppliers and colleagues
• Work independently during field service visits and contribute to the wider team
• Represent Mobile Mobility with a calm, caring and professional attitude at all times

What We’re Looking For

• Previous electrical or mechanical experience, including work with alternating current (AC) (essential)
• Experience repairing or maintaining mobility equipment, mobility aids or similar electro‑mechanical products
• Strong practical and problem‑solving skills
• Physically capable and confident working with tools and equipment
• A calm, patient and caring nature suited to working with vulnerable individuals
• Excellent attention to detail
• Good spoken and written English
• IT‑literate and able to learn new digital systems
• Able to follow written and verbal instructions
• Self‑motivated, trustworthy, adaptable and willing to learn
• Sales skills or willingness to learn basic sales techniques (advantageous)

Driving Requirements

• Full, clean UK driving licence (held for a minimum of 3 years)
• Category B licence — required for use of company vehicles

Training & Development

• Full onsite training provided
• Ongoing manufacturer and product training throughout employment

What We Offer

• Competitive salary
• 28 days annual leave (including bank holidays)
• Company vehicle, tools and equipment provided

Pay: £31,200.00-£41,600.00 per year

Benefits:

• Company pension
• On-site parking
• Store discount

Work Location: In person