Modern Trade Sales Representative (CDO)

Duties & Responsibilities:

• Serves as the lead point of contact for any and all matters specific to assigned accounts
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating price
• Clearly communicate and prepare reports about the progress of the account every monthly/quarterly initiative
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Assist with challenging client requests or issue escalations as needed
• Devise effective territory sales and marketing strategies
• Meet and interact with clients when requested, ensuring they are satisfied and all issues are resolved quickly and efficiently
• Manage and maintain an accurate record of all sales, and handle customer complaints.
• Convey customer requirements to product management and development team
• Provide administrative and clerical support to the Sales Admin; Input PO to PDO system
• Prepare and present powerful, persuasive sales presentations that meet or exceeds established sales goals and support company revenue and profitability targets
• Closely monitor the update of SOA, weekly collection payments, and countering of invoices for assigned accounts
• 24/7 chat availability thru Viber, including holidays
• Prepare and submit weekly Itinerary (for work outside the office: official business)
• Verify monthly deductions/merchandising expenses per client and record the details
• Any other related tasks that may be assigned by management.

Requirements:

• Candidate must possess at least a Bachelor's/College Degree , Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Marketing, Commerce or equivalent;
• Working experience in FMCG is an advantage but not required;
• With good presentations skills;
• Proficient in MS Office applications
• With proven sales experience and strong analytical data skills;
• With sound knowledge of sales strategies and industry regulations;
• Proven track record of achieving sales targets.
• Exceptional customer service skills.
• Can work in a fast-paced environment;
• With a valid Driver's License