Modern Work Administrator

About the Role

As a Modern Workplace Administrator, you will be responsible for managing and optimizing our digital workplace solutions to ensure a seamless and efficient work environment for all employees. This role is ideal for a proactive and tech-savvy professional who can drive the adoption and support of modern workplace technologies, including AI and Copilot.

Key Responsibilities

• Technology Management: Administer and support modern workplace technologies, including Microsoft 365, Teams, SharePoint, AI, and Copilot tools.
• User Support: Provide technical support and training to employees to enhance their use of workplace technologies and improve productivity.
• System Optimization: Monitor and optimize the performance of workplace systems, ensuring they are secure, up-to-date, and aligned with business needs.
• Implementation: Assist in the deployment and configuration of new workplace solutions, ensuring smooth integration with existing systems.
• AI and Copilot Integration: Implement and manage AI-driven solutions and Copilot technologies to enhance productivity and efficiency.
• Security Compliance: Ensure compliance with security policies and best practices to protect company data and systems.
• Documentation: Maintain comprehensive documentation of system configurations, processes, and user guides.
• Continuous Improvement: Stay informed about the latest developments in workplace technology and recommend improvements to enhance the digital workplace.

Required Skills and Qualifications

• Educational Background: Bachelors degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., Microsoft 365 Certified, AI Certifications) are a plus.
• Experience: Proven experience as a Modern Workplace Administrator or in a similar role, with a focus on managing and supporting Microsoft 365, AI, and Copilot technologies.
• Technical Skills: Proficiency in Microsoft 365 administration, including Teams, SharePoint, OneDrive, and Exchange Online. Experience with AI tools and PowerShell scripting is a plus.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Customer Service: Strong customer service orientation, with a focus on delivering high-quality support and training to end-users.
• Organizational Skills: Ability to manage multiple tasks and projects, prioritize effectively, and meet deadlines.
• Team Collaboration: Ability to work effectively as part of a team, collaborating with IT and other departments to achieve common goals.

What We Offer

• Competitive Salary: Market-related compensation package.
• Professional Growth: Opportunities for professional development and career advancement.
• Innovative Environment: Work in a forward-thinking company that values creativity and innovation.
• Collaborative Team: Be part of a supportive and collaborative team that values your contributions.

General Requirements

• Communication: Clear and effective communication skills.
• Attention to Detail: Meticulous attention to detail and accuracy.
• Team Player: Strong team collaboration skills.
• Up-to-Date Knowledge: Stay informed about the latest workplace technology trends and best practices, including AI and Copilot advancements.
• Deadline-Oriented: Commitment to meeting project deadlines.

Location

INFINION Technologies
Lagos, Nigeria
This position is 100% ON-SITE.

How to Apply

If you are ready to take on this exciting challenge and contribute to our growth, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

INFINION Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at INFINION Technologies and be part of a team that is driving innovation and making a difference in the technology industry across Africa.

Application Question(s):

• How many years of experience do you have as a Modern work Administrator?
• Are you willing to work Fully Onsite? (Monday - Friday)

Work Location: In person