Modern Workplace Management

Workplace: Lisbon (On-Site)

Role:

• Creation, configuration, optimization, and ongoing maintenance of Windows desktop master images (templates/Golden Images);
• Administration and provisioning of persistent (Full Clones) and floating/non-persistent (Instant Clones) VDI pools;
• Management of access permissions, user entitlements, and profiles (Horizon DEM/FSLogix);
• Continuous monitoring of the performance, stability, and capacity of the virtual infrastructure (Horizon Console, vSphere);
• Resolution of 2nd- and 3rd-line incidents in VDI environments;
• Execution of monthly and quarterly operating system and application update plans to mitigate vulnerabilities (patch management/recompose/image rebuilding);
• Implementation of compliance, security hardening, and auditing policies for virtual desktops;
• Development and maintenance of PowerShell scripts to automate administrative tasks and maintenance routines;
• Preparation of periodic reports on inventory, compliance status, capacity, and performance metrics using Excel, Power BI, or management consoles;
• Creation and maintenance of operational procedures, contingency plans, and technical documentation to facilitate knowledge transfer between teams.

Profile:

• Bachelor's degree in Computer Engineering, Information Systems, or a related field;
• Proven experience in the administration and support of VMware Horizon environments and the VMware vSphere ecosystem (vCenter and ESXi);
• Proficiency in creating and optimizing master images (Golden Images), managing persistent and floating Desktop Pools, and administering Horizon Connection Servers;
• Strong knowledge of Windows 10/11 and Windows Server operating systems;
• Proficiency in Active Directory, Group Policy Objects (GPOs), DNS, and DHCP;
• Hands-on experience in automation and scripting with PowerShell;
• Ability to analyze data and produce reports using Microsoft Excel or equivalent reporting tools;
• Structured approach to technical troubleshooting and root cause analysis;
• Technical writing skills and ability to produce procedural documentation;
• VMware or Microsoft certifications are an advantage;
• Knowledge of managing physical and virtual desktops using Microsoft Intune is an advantage;
• Knowledge of English;
• Good communication skills;
• Team spirit and strong collaboration skills;
• Availability to work shifts between 8:00 a.m. and 8:00 p.m.

Work with us:

• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
• Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.