MongoDB DBA / 3rd-level Support

PROJECT INFORMATION: Industry: finance

Client: German enterprise

Remote work: yes, 100%

Project language: German

Business trips: to Germany - once per 1-2 months (expenses on the client)

Project length: 12 months

Start: 01.10.2026

Assignment type: B2B

This team would combine the specialist DBA and advanced technical support capabilities. The role emphasizes expertise in MongoDB and involves a range of high-level responsibilities.

Work Structure and Availability

Standard working hours are Monday through Friday, 8 a.m. to 6 p.m., handling incoming tickets. Outside these hours, the team operates on an on-call basis, with a required response time of approximately 30 minutes after a call is received. The shift and on-call schedule is determined by the service provider, in accordance with local working-time regulations.

Operating approximately 20 clusters typically requires 1-2 people for operations alone, plus an additional 1-2 people for ongoing development (including patching). Providing full 24/7 on-call coverage will require a larger team than the base operational headcount.

Main Responsibilities:

• Core MongoDB operations.
• Investigation and resolution of complex incidents.
• Performance management and optimization.
• Replication and availability management.
• Backup and restore activities.
• Monitoring and capacity management.
• Technical changes and releases.
• Technical support for the MongoDB v7-to-v8 migration.
• Security patching and vulnerability remediation.
• Technical support for requirements related to DORA and the German Money Laundering Act, or GWG.
• Secondary on-call support for incidents requiring specialist MongoDB intervention.

Key Requirements:

• Extensive experience with MongoDB.
• Expertise in database administration and support.
• Strong analytical and troubleshooting skills.
• Knowledge of performance tuning and optimization techniques.
• Experience in backup and disaster recovery processes.
• Familiarity with security best practices for database management.
• Ability to manage technical migrations.
• Experience with monitoring tools and capacity planning.
• The candidate should be prepared to learn the client's internal tools: an in-house ticketing system developed by the client, the ZIS/USU monitoring platform, and ServiceNow (including custom, extended workflows for change, security, and patching management).

Nice to Have:

• Experience with automated deployment tools.
• Knowledge of regulatory compliance standards.