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Monitoring Analyst

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Onsite

Monitoring Analyst

Ascendion

Monitoring Analyst

Skills

AWSLinuxSAP ERPITILComplianceAzure

1 month ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

15 September 2026

What they need


About the role

Provide 1st-level support for global alerts, monitoring, and IT incidents.

Key responsibilities

  • Monitor 24/7 network, server, and application health
  • Analyze, troubleshoot, and escalate incidents
  • Perform first-level fixes and ticket management
  • Coordinate with Infrastructure and Application teams
  • Ensure proper ticket handover and SLA compliance

About you

  • At least 1 year of experience in Monitoring or Infrastructure Support
  • Knowledge of Windows Server, Linux, Azure/AWS
  • Experience with monitoring tools such as SolarWinds, Nagios, New Relic, Dynatrace, SAP Monitoring, or BMC TrueSight
  • Knowledge of ITIL and ticketing tools is a plus
  • Willingness to work in a 24/7 environment
  • Willing to work ASAP
  • Must be willing to work or near Alabang, Muntinlupa

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