Monitoring – CNQ Dashboard & Visualization

Requirements:

• Have intermediate experience in dashboard development, data visualization, or network monitoring.
• Able to create, maintain, and analyze CNQ (Customer Network Quality) dashboards to monitor network and customer experience performance.
• Able to visualize and analyze network KPI and QoE metrics through interactive dashboards.
• Experienced in creating trend visualizations to monitor performance changes over time.
• Able to configure and analyze alerts or threshold-based indicators to identify potential network degradation or abnormal conditions.
• Able to work with geographic/map-based visualizations to identify performance issues across regions, sites, cells, or other network areas.
• Able to create drill-down views that allow users to move from high-level KPIs to more detailed dimensions such as region, site, cell, service, or time period.
• Familiar with integrating data from sources such as PM/KPI, CDR/xDR, OSS/NMS, traffic, and QoE/customer experience data into dashboards.
• Able to select appropriate charts, tables, maps, filters, and visual indicators based on the analytical requirements.
• Familiar with dashboard tools such as Power BI, Tableau, Grafana, Qlik, or similar visualization platforms.
• Proficient in SQL for extracting and preparing data used in dashboards.
• Familiar with Python/Pandas for data preparation and analysis is an advantage.
• Able to perform basic dashboard validation and data quality checks to ensure displayed metrics are accurate.
• Able to present dashboard findings and highlight trends, anomalies, alerts, and areas requiring further investigation.
• Strong attention to detail and analytical skills.

Key Competency:

CNQ Dashboard & Visualization — Intermediate ability to create and analyze dashboards that present KPI trends, alerts, geographic patterns, and drill-down views, enabling effective monitoring of network performance and customer experience.