Netweb Technologies India
Monitoring Engineer
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Experience - 1+ Years
Location - Mumbai ( Work From Office)
Monitor infrastructure (servers, applications, networks, databases, etc.) using tools such as SolarWinds, Zabbix, Nagios, PRTG, SCOM, Grafana, or equivalent.
Respond to alerts and incidents in real-time and ensure appropriate escalations as per defined SLAs.
Perform initial triage, document issues clearly, and support L2/L3 teams in troubleshooting and resolution.
Ensure all events, alerts, and incidents are logged, tracked, and updated in the ITSM tool (e.g., ServiceNow).
Support onboarding and configuration of new assets and devices into the monitoring system.
Generate daily/weekly performance and health reports for critical infrastructure.
Collaborate with infrastructure, application, and security teams to refine monitoring thresholds and policies.
Assist in continuous improvement initiatives including tuning alerts, eliminating false positives, and improving response times.
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