Monitoring Engineer

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Role: Senior Observability Engineer

Job Type: Permanent

Location: London, UK / Hybrid

Number of hours: 40 hours per week – full time

Ready to utilize your experience and expertise in Enterprise Observability.

We have an exciting role for you – Senior Observability Engineer

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to endless learning opportunities.
• Work closely with the range of teams within the business to bring products to life.

The Role

As a Senior Observability Engineer. You will be joining our global Monitoring and Observability team. In this role, you will design, implement, and support enterprise-scale observability solutions that deliver end-to-end visibility across applications, infrastructure, and cloud platforms. You will drive monitoring strategy, enhance platform reliability, and enable proactive incident detection and resolution through modern observability practices, automation, and actionable operational insights.

Key responsibilities:

• Design, build and manage enterprise observability solutions covering metrics, logs and distributed tracing.
• Support the strategic migration from legacy monitoring platforms to a modern observability ecosystem.
• Administer, maintain and scale observability platforms running on OpenShift and Kubernetes environments.
• Implement and manage observability instrumentation using OpenTelemetry frameworks.
• Develop and maintain monitoring, alerting and dashboarding solutions using Grafana Enterprise technologies.
• Build and optimize Prometheus-based monitoring solutions and create efficient PromQL queries.
• Create and maintain Helm charts to support platform deployment and lifecycle management.
• Automate operational processes, deployments and system configuration through scripting and tooling.
• Collaborate with engineering, infrastructure and application teams to establish observability standards and best practices.
• Contribute to platform reliability, performance optimization and continuous service improvement initiatives.

Your Profile

Essential skills/knowledge/experience:

• Proven experience in designing and operating enterprise observability solutions.
• Hands-on expertise in at least one of the following areas: Open Telemetry, Grafana Enterprise Stack (Mimir, Loki, Tempo) and ITRS Geneos administration.
• Google Cloud Observability
• Strong experience administering OpenShift and/or Kubernetes environments.
• Expertise with Prometheus monitoring and advanced PromQL query development.
• Strong experience with Grafana dashboard creation, alerting and data source management.
• Experience creating, deploying and maintaining Helm charts.
• Understanding of observability principles including metrics, logs, traces and alerting strategies.
• Experience supporting large-scale, highly available production platforms.
• Ability to drive best practices and continuous improvement initiatives.

Desirable skills/knowledge/experience:

• Automation and scripting experience using Python.
• Automation and scripting experience using Bash.
• Familiarity with enterprise CI/CD pipelines and deployment tooling.
• Experience supporting cloud-native transformation programs.
• Knowledge of site reliability engineering (SRE) and operational excellence practices.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected] with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.