Monitoring, Evaluation & Impact Communication Manager

Role & responsibilities

1. Monitoring, Evaluation & Impact Measurement

• Design, implement, and periodically refine monitoring, evaluation, and impact measurement frameworks, including indicators, baselines, targets, and outcome pathways.
• Develop and operationalise impact indicators aligned with program goals, theory of change, and donor requirements.
• Measure short-, medium-, and long-term program outcomes and impact using qualitative and quantitative methods.
• Plan and conduct baseline, midline, and endline assessments to assess change over time and program effectiveness.
• Analyse data to identify patterns, trends, and evidence of impact, translating findings into actionable insights.

1. Data Management & Analysis

• Lead the collection, compilation, cleaning, and analysis of data from multiple sources, including surveys, safety audits, digital platforms, and field reports.
• Ensure data quality, consistency, and ethical data practices across programs.
• Work with digital tools, databases, and technology platforms to strengthen data systems and reporting workflows.

1. Impact Communication & Storytelling

• Prepare high-quality analytical, impact, and donor reports, dashboards, and presentations for internal teams, leadership, donors, and partners.
• Support program teams in integrating learning and impact evidence into program design, adaptation, and scale-up.
• Document and disseminate lessons learned, case studies, and best practices to support organisational learning and advocacy.

1. Capacity Building & Collaboration

• Train and mentor field and program staff on M&E tools, impact measurement approaches, and data collection protocols.
• Collaborate closely with program teams, leadership, and external stakeholders to ensure alignment between program implementation, learning, and impact goals.

1. Reporting & Donor Compliance

• Prepare periodic donor and internal reports.
• Ensure alignment with reporting timelines and compliance standards.

Preferred candidate profile

• Strong understanding of impact measurement approaches, indicator design, and qualitative and quantitative research methods.
• Ability to interpret data and communicate clear, compelling impact narratives to diverse audiences.
• Strong writing, presentation, planning, and organizational skills.