Mortgage Admin Executive

Benefits

• Basic salary up to $4,200
• 5-day work week, Monday to Friday, 10am – 6pm
• Hybrid working arrangement
• Work-life balance
• Career growth and development opportunities
• Supportive and collaborative working environment
• Exposure to the mortgage and financial services industry

About the Role

We are looking for a responsible, organised and detail-oriented Mortgage Admin Executive to join our growing mortgage advisory team.

You will provide backend administrative and operational support to our mortgage specialists, assisting with documentation, application processing, data entry and follow-ups to ensure mortgage applications are handled accurately and efficiently.

This role is suitable for candidates who enjoy administrative and documentation work and would like to gain experience in the mortgage and financial services industry.

Key Responsibilities

• Provide day-to-day backend administrative support to the mortgage advisory team
• Assist with preparing, checking and organising mortgage application documents
• Ensure client information and documentation are complete and accurate
• Maintain and update client records and application status
• Assist with data entry and updating internal systems
• Follow up on outstanding documents and information
• Coordinate with mortgage specialists, banks and relevant parties when required
• Organise and maintain proper filing of client and application documents
• Track the progress of mortgage applications and assist with administrative follow-ups
• Prepare basic reports, records and administrative documents
• Assist with appointment scheduling and internal coordination
• Support general office administration and operational matters
• Assist with company activities and team events when required
• Perform other ad-hoc administrative duties as assigned

Requirements

• Minimum Diploma qualification or equivalent
• Prior experience in administration, banking, insurance, property, mortgage or financial services will be an advantage
• Strong organisational skills and attention to detail
• Comfortable handling documents and administrative processes
• Good communication and interpersonal skills
• Proficient in Microsoft Office, especially Word and Excel
• Able to manage multiple tasks and meet deadlines
• Responsible, proactive and willing to learn
• Able to work independently as well as in a team
• Candidates without mortgage experience but with relevant administrative experience are welcome to apply