Mortgage Associate Loan Documentation Processor

About this role:

Wells Fargo is seeking a Associate Loan Documentation Processor.

In this role, you will:

• Support in preparing loan documents for review, reviewing completed loan packages against system data and correcting errors in loan packages
• Identify ways to improve individual work processes within established procedures
• Perform routine administrative and operational tasks related to loan documentation
• Receive direction from Loan Documentation supervisor and escalate questions and issues to more experienced individuals
• Interact with immediate Loan Documentation team on basic information related to the routine loan documents review process

Required Qualifications:

• 6+ months of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of customer service, loan administration, collections, or sales environment support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Excellent communication skills (written and verbal)—critical for effective coordination with vendors, internal stakeholders, and cross-functional teams.

Job Expectations:

• The candidate must be willing to work within US hours typically between 09:00PM- 06:00AM Manila - may change as the business need arises