Mortgage Loan Originator

La Capitol's culture is rooted deep in our core values. We commit ourselves to giving outstanding service. We believe that it is an honor and a privilege to serve our members and we pride ourselves in making them our top priority.

Our mission is to improve the financial wellbeing of our members! This is our focus and passion. However, this passion cannot be sustained without employing the best people around. Companies like to talk about their talent, but at La Capitol Federal Credit Union, we like to demonstrate our passion in the way we do our jobs. Simply put, we expect the best and look for the best from our employees. Purpose, drive and yes, passion; they are all here. If you are looking for that kind of energy and vision, we are always looking for great people!

At La Capitol FCU, we don’t just offer our employees a job; we offer career opportunities. Do you want to be the newest member of our team? Apply now if so!

La Capitol Federal Credit Union is seeking a Mortgage Loan Originator to serve our Hammond and New Orleans markets, with flexibility to support nearby locations as needed. This hybrid role focuses on obtaining applications for residential mortgage loans, building referral relationships within the community, and providing exceptional service to our members. The primary duty of this position is sales, and compensation includes a salary plus incentive-based structure. The Mortgage Loan Originator conducts interviews with prospective borrowers in order to analyze financial and credit data, determines borrower financing objectives, advises borrowers of product/pricing policies and guidelines, and gathers any additional required information. This position also assists in building a referral network through meetings with real estate agents and staff.

Essential Duties and Responsibilities: include but are not limited to the following:

• Solicit and secure mortgage loan applications through in-person sales calls, networking, and community engagement
• Cultivate and maintain referral relationships with Realtors, builders, financial professionals, and other third parties
• Conduct in-person meetings with prospective borrowers to present loan options, explain terms, and obtain completed applications
• Meet clients and referral sources outside of the office, including homes, real estate offices, builder sites, open houses, closings, and industry events
• Represent La Capitol FCU in the community to promote mortgage products and expand market presence
• Negotiate loan terms within established guidelines to obtain borrower commitment
• Guide applicants through the initial stages of the loan process, emphasizing closing the sale
• Provide necessary documentation to processing and underwriting staff and monitor loan progress to ensure borrower satisfaction
• Perform administrative tasks only incidentally; these are not primary duties
• Ensure applications comply with federal, state, secondary market, and internal lending regulations
• Maintain thorough knowledge of mortgage lending products, services, policies, and procedures
• Collaborate with processing, underwriting, and closing teams to ensure efficient loan flow
• Meet or exceed assigned production goals while maintaining high-quality member service
• Stay current on industry trends, regulatory changes, and competitive products
• Travel to local branches and/or events and meet with members and real estate agents
• Cross-sell lending and other credit union products to achieve CU goals
• Use training materials and reference tools to provide accurate loan program information
• Ensure exceptional member experience from origination to close, with ongoing communication
• Assist branch staff and co-workers, including pre-qualification and member counseling
• Prepare compliance and regulatory documents, mortgage worksheets, and reports
• Perform pre-audit and compliance checks to verify file completeness and accuracy
• Understand compliance issues and attend training on topics such as Bank Secrecy Act, Reg P, and Patriot Act

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Mortgage Lending: 2 years (Preferred)
• Loan origination: 1 year (Required)
• Sales: 1 year (Preferred)

Work Location: Hybrid remote in Metairie, LA 70006