Mortgage Loan Processor

Build Your Career. Make a Difference.

Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve. What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York.

At SFCU, we believe great member experiences start with great employees. We’re building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities.

When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships. Whether you’re helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters.

Position Summary

The primary purpose of this position is to handle the servicing and processing of our real estate loans. As needed, act as a backup to the Mortgage Loan Originator to provide guidance, assistance and take applications for real estate loans. In all aspects, completes tasks in a compliant manner and ensures the highest level of member service is being maintained. Serves as the applicant's point of contact throughout the real estate transaction and aids that applicant as they navigate the home loan lending process.

This position requires the employee to register as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System & Registry and obtain a unique identifier number prior to performing any function that would meet the definition of MLO activities.

Key Responsibilities

• Works with borrowers, tax authorities and agents to gather any necessary tax and/or insurance bills, update Core with premiums to be paid and handles the disbursement of those funds as needed to satisfy our escrow obligations.

• Prepares and processes documentation for mortgage and home equity applications. This includes preparation of any necessary General Ledger entries, fee processing or other necessary transactions.

• Reviews and evaluates loan documentation to ensure all necessary forms are in the file.

• Order services that are needed for a real estate file. This includes, but not limited to value determinations, flood determinations, initial and final employment verifications.

• Contacts borrowers to inform them of the status of their real estate transactions throughout the process. Handles inquiries from CU staff, phone calls, emails, etc.

• Completes escrow analysis in a timely manner and accurately. This includes, but not limited to updated Core data, mailing out the statements and answering questions about it.

• Funds real estate loans after verifying accuracy of documentation. Follow up with any corrections as needed.

• Prepares and reconciles bills to include, but not limited to, AMC, Title Bills, etc.

• Prepare discharge paperwork. Sends documents to be recorded with the county via mail/ electronic means to include discharges and new mortgages.

• Assembles and organizes documents in loan file, including acceptance or denials.

• Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending.

• Performs all duties of the Mortgage Loan Originator position as needed. This includes interviewing prospective loan applicants and offering the best product for their needs.

• Performs other job-related duties as assigned.

Required Qualifications

• One year to five years of similar or related experience.

• A high school education or GED.

• Courtesy, tact, and diplomacy are essential.

• Above average aptitude for figures and ability to pay close attention to detail.

• Above average communication skills, both written and verbal.

• Ability to work well under pressure.

• A professional appearance and demeanor.

• Ability to handle confidential information according to company policies and banking regulations.

• Time management skills and ability to prioritize.

Benefits: The SFCU Difference

We’re committed to providing a rewarding employee experience and a competitive total rewards package that supports your wellbeing, financial future, and professional development. Depending on position and eligibility, benefits and opportunities may include:

• Competitive compensation
• Generous paid time off
• Comprehensive medical, dental, and vision coverage
• Retirement savings benefits
• Professional development and career growth opportunities
• Financial wellness resources
• Employee recognition programs
• Community involvement opportunities
• Wellness initiatives and employee assistance resources

Ready to build a career with purpose? Join SFCU and help us make a lasting difference for our members, our communities, and one another.

SFCU is an equal opportunity employer. It is the policy of SFCU to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin, or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.