Mortgage Loan Processor

About The Role

At YouLand, we’re building more than a lending platform—we’re building trust at scale. Every loan that closes with ease and clarity reinforces that trust. As a Lending Operations Associate, you’ll be at the center of that experience.

You won’t just be processing paperwork. You’ll be managing high-stakes transactions with urgency and care, ensuring each borrower’s journey is smooth, well-communicated, and free of friction. When a deal moves quickly and closes cleanly, it’s because someone like you made it happen.

This role is ideal for someone who gets energy from operating at speed, cares about details as much as outcomes, and thrives when people are depending on them.

What You’ll Do

• Own the documentation process from start to finish—collect, verify, and organize borrower materials for underwriting and funding
• Coordinate across internal teams (sales, underwriting, capital markets) and external vendors to move deals forward on time
• Maintain clean digital records, accurate notes, and organized systems for your pipeline
• Proactively flag blockers, resolve issues, and follow up without being asked
• Communicate clearly with borrowers—managing expectations and offering guidance throughout the process
• Ensure every deal closes with precision and zero last-minute surprises

What We’re Looking For

This is a highly specialized, in-person role based in our Menlo Park, CA office, requiring deep expertise in the real estate market.

• You care about precision. You spot inconsistencies fast and triple-check before submitting.
• You have extensive experience with loan types such as fix-and-flip, bridge, construction, or conventional loans.
• You take ownership. When a deal hits your desk, you don’t wait to be told what to do—you move.
• You’re calm under pressure. Borrowers might be stressed. Timelines might be tight. You bring clarity to the chaos.
• You’re a connector. You communicate with multiple stakeholders daily, and people trust you to keep things moving.
• You’re not just fast—you’re accurate. The quality of your work earns repeat business and builds our brand.

Nice to Haves

• 1–3 years of experience in lending, mortgage, or real estate operations
• Background working with a private lender, mortgage broker, or bank

Qualifications

• Bachelor’s degree from a four-year university (3.5 GPA or higher preferred)
• Strong English communication skills, both written and verbal
• Authorized to work in the United States

Why YouLand?

We’re a lean, ambitious, and kind team. Every person here plays a critical role in shaping how we grow.

We care deeply about doing things the right way—for our clients and for each other. You’ll work side-by-side with experienced operators and gain exposure to the full lifecycle of real estate lending—from capital markets strategy to deal execution.

If you’re looking to grow fast, take ownership, and make an impact, this is the place.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person