Mortgage producing Branch Manager

Company Description Total Mortgage Services, LLC has grown from a small three-person shop into a national team of over 400 mortgage professionals, helping tens of thousands of families finance homes each year. With nearly thirty years of experience, the company is licensed in 46 states, including Washington D.C. and Guam, and operates over 50 branches across the eastern and central United States. We are looking for good people to join a great company. We believe in a culture that is all about collaboration, and each employee having a voice. Total Mortgage is committed to delivering personalized, reliable mortgage solutions while maintaining a strong focus on both client satisfaction and employee support. The organization operates as an Equal Housing Lender under NMLS #2764 and emphasizes integrity, compliance, and long-term relationships in all areas of its business. We are a direct seller servicer, that closes over 2 billion a year in primarily purchase volume.

Role Description The Producing Branch Manager is a full-time, remote role responsible for leading a mortgage banking branch while actively originating mortgage loans. Day-to-day activities include managing and mentoring loan officers and support staff, driving branch production, and ensuring adherence to company policies and regulatory requirements. This role monitors performance metrics, and implements strategies to grow market share and profitability. The Producing Branch Manager builds and maintains relationships with referral partners, real estate professionals, and local community organizations to generate new business. Additional responsibilities include overseeing customer service standards, resolving escalated issues, and collaborating with corporate leadership on sales initiatives, operational improvements, and compliance.

Qualifications

• Proven experience in mortgage loan origination, including strong knowledge of conventional, FHA, VA, and other lending products.
• Demonstrated branch or sales team leadership experience, with skills in coaching, performance management, and team development.
• Good history of relationship based originations.
• Skills in business development, relationship management, and networking with real estate agents, builders, and referral partners.
• Ability to analyze production reports, set strategic goals, and implement sales and marketing initiatives to grow branch volume.
• Excellent communication skills, ability to work in, and build a strong collaborative team based environment.
• Comfort with remote work, including proficiency with CRM systems, loan origination platforms, and collaboration tools.
• Current mortgage loan originator license (MLO) in applicable states; NMLS registration required.
• Previous experience as a Branch Manager, Sales Manager, or Senior Loan Officer in the mortgage industry strongly preferred.
• For more information on Total Mortgage go to jointotalmortgage.com