Motor Claims Handler

Commercial Motor Claims Handler

Leeds | Up to £33,000 | Hybrid Working | Full-time, Permanent

Witcher Associates is working with a fast-growing independent insurance business in Leeds that is looking to appoint an experienced Commercial Motor Claims Handler to its expanding claims team.

This is an excellent opportunity for someone with a solid background in motor claims who wants to move beyond a high-volume FNOL environment and take greater ownership of claims, build relationships with commercial clients and develop their career within a growing business.

Our client has experienced significant growth over recent years and continues to expand. They have built a young, sociable and close-knit team with excellent staff retention and a strong track record of developing people internally.

The role

You'll join an established claims team handling motor claims on behalf of commercial clients, including fleet and other wheels-based businesses.

You'll manage claims through their lifecycle, liaising with clients and relevant third parties to ensure claims are progressed effectively and clients receive a high level of service throughout.

Responsibilities will include:

• Managing motor claims from notification through to settlement
• Liaising directly with commercial clients regarding ongoing claims
• Keeping clients updated and managing expectations throughout the process
• Liaising with insurers, third parties, solicitors and other relevant parties
• Reviewing claim circumstances and associated documentation
• Progressing outstanding actions and ensuring claims continue to move forward
• Maintaining accurate records and claims documentation
• Identifying potential issues and escalating where appropriate
• Building strong relationships with clients and the wider insurance team

What we're looking for

We're particularly interested in speaking with candidates who already have good experience within Motor Claims and are comfortable taking ownership of claims rather than working solely within an FNOL environment.

Relevant backgrounds could include:

• Commercial Motor Claims
• Fleet Claims
• Motor Claims
• Accident Management
• Legal Motor Claims
• Personal Injury / Third Party Motor Claims
• Insurance Claims Handling

Previous experience working for an insurance broker isn't essential.

You could currently be working for an insurer, broker, accident management company or within another motor claims environment. Experience dealing with commercial motor or fleet claims would be particularly attractive.

The culture

Culture is a big part of this business.

The team is sociable, energetic and collaborative, and they genuinely enjoy spending time together. They want someone who will do a great job for their clients but who will also become part of the wider team.

Staff retention is excellent, and as the company continues to grow there are genuine opportunities for people to develop their careers internally.

What's on offer?

• Salary up to £33,000, depending on experience
• Hybrid working – up to 2 days working from home after probation
• 25 days' holiday
• 5% pension
• On-site parking
• Support towards professional insurance qualifications
• Training and ongoing professional development
• Health and wellbeing support
• 4pm finish on Fridays
• Genuine career progression
• Friendly and sociable working environment
• Growing independent business with excellent staff retention

If you're an experienced Motor Claims Handler looking for a role where you can take greater ownership of claims, work closely with commercial clients and join a business with genuine growth plans, we'd love to hear from you.

Apply today or contact Laura at Witcher Associates for a confidential conversation.

Pay: £25,420.00-£33,000.00 per year

Benefits:

• On-site parking

Work Location: Hybrid remote in Leeds (West Yorkshire, Yorkshire and Humber Region)