Move Coordinator

We are looking for a dynamic, solutions-oriented Move Coordinator to join our Africa Head Office in Cape Town.

This is an exciting opportunity for a highly organised professional with a passion for international mobility, client service, and team leadership. The successful candidate will play a pivotal role in managing international relocation services, ensuring seamless transitions for individuals and families relocating across borders.

The role combines leadership, coordination, stakeholder management, and hands-on problem-solving within a fast-paced global mobility environment, while also overseeing and supporting a remote team of mobility consultants.

About the Role

As a Move Coordinator, you will serve as the central point of coordination for international relocation assignments. You will lead a remote team, manage end-to-end relocation processes, and provide practical guidance and support to clients as they navigate life in a new country.

Key Responsibilities

• Lead, support, and manage a remote team of mobility consultants.
• Coordinate full relocation services including housing, schooling, banking, utilities, and settling-in support.
• Provide expert guidance on expat relocation processes and cross-cultural transitions.
• Liaise with service providers and negotiate agreements on behalf of clients.
• Maintain accurate administrative records and prepare detailed relocation reports.
• Communicate effectively with clients and stakeholders via phone, email, and virtual platforms.
• Resolve challenges and issues creatively, efficiently, and under pressure.
• Ensure high-quality service delivery across all relocation cases.

Requirements & Skills

• Proven experience managing remote or distributed teams.
• Strong organisational and administrative skills.
• Excellent negotiation, communication, and interpersonal abilities.
• Experience living abroad or extensive international travel experience will be advantageous.
• Practical knowledge of relocation processes, including housing setup, school applications, banking, and utilities.
• Calm, resilient, and solution-driven approach when working under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Confident in making phone calls and taking initiative independently.

Advantageous Experience

The following will be highly beneficial:

• First-hand expatriate experience.
• Multilingual abilities.
• Background in HR, relocation services, or international logistics.

What We're Looking For

We are seeking a proactive and client-focused professional who thrives in a fast-paced environment and enjoys finding practical solutions to complex challenges. You should be comfortable managing multiple priorities, building strong relationships, and delivering an exceptional relocation experience to clients from around the world.

If you are an experienced coordinator with a passion for global mobility and people-focused service, we would love to hear from you.

Work Location: In person