Move-In Coordinator

Responsibilities:

• Takes lead on resident move-in, creating a warm and welcoming environment while coordinating and maintaining a seamless, dignified, and compassionate transition
• Effectively communicates the move-in procedure, guiding residents and family members through the process from application completion to move-in day
• Facilities the lease signing process with residents and family members, managing annual recertification, and maintaining thorough documentation for Tax Credit files
• Completes income verification, collects insurance, and documents all pertinent information upon initial residency
• Ensures that each apartment is thoughtfully prepared for incoming residents. Orientates each resident while representing our Community and commitment to love, compassion, and dignity

Qualifications:

• High School graduate or GED equivalent required
• Medicaid waiver or LIHTC experience preferred
• Ability to make data-driven decisions with a strong understanding of Assisted/Supportive living sales and marketing
• Exceptional communication and interpersonal abilities

Benefits:

• Advancement and professional growth opportunities
• Comprehensive medical, dental, and vision benefit packages
• EAP & wellness programs
• 401(k) with biweekly employer match*
• Outside-In Employee Referral Program
• Intentional work-life balance supported with competitive Paid Time Off*
• Self-service payroll & accuracy tools (Paycom)

*Benefits and eligibility may vary based on employment status (full-time/part-time)