MRO Engineer

Role Overview:

The member joining this position will work at an experienced Associate. As an MRO Sales Engineer, you will adopt a proactive approach to cultivate business growth. This entails comprehensive coverage of all customers within your designated grid, ensuring regular inspections and health assessments of steam systems and instrumentation products throughout the year. This role requires diligent examination of installed assets, segment-wise uptime analysis, identification of operational issues, root cause analysis (RCA), and proposing tailored solutions to enhance uptime while transitioning non-operational assets into functional status.

Purpose of the Role:

The role of the MRO (Maintenance, Repair, and Operations) Sales Engineer is to drive business growth by enhancing the operational performance of steam systems and instrumentation products across a designated customer grid. The role emphasizes proactive customer engagement, asset performance analysis, and solution-driven approaches to maximize uptime and ensure customer satisfaction.

Roles and Responsibilities:

• Conduct regular and proactive onsite inspections.
• Generate comprehensive health mapping reports, aligning with each inspection.
• Develop and submit detailed offers based on assessment findings.
• Maintain consistent follow-up to secure orders from clients.
• Average production of 8-10 health mapping reports and offers weekly.
• Organise training and knowledge-sharing sessions to elevate customer practices in operation and maintenance, thereby improving uptime.
• Strive to achieve and sustain a grid-wide FM asset uptime of 95%.
• Product Focus: This role operates within our Steam System division, focusing on providing solutions for steam system components and instrumentation.

Eligibility:

• Bachelors in Mechanical engineering with 3-5 years experience in relevant industry and profile.
• Customer relationship building and maintaining (Rapport Building).
• Observation skill (with Objective).
• Competence to derive the solution and conviction to drive initiatives.
• Selling and Negotiation Skills.
• Knowledge about boilers and steam accessories.