MS - IT Infra/Cloud - Associate(Analyst) - ITAM - operate

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an IT Infrastructure and Cloud Associate you will support cloud operations and IT asset management activities within our Cloud Engineering, Data & Analytics practice. As an Associate you will focus on learning and contributing to project work, developing core technical skills, and supporting team members in a fast-paced environment while building a practical understanding of infrastructure services, cloud tools, and operating procedures. In this role at PwC Acceleration Center India, you will contribute to incident tracking, service requests, documentation, and routine operational tasks that help keep technology services running smoothly, while developing your confidence in client support and cross-functional coordination.

Responsibilities

• Supporting cloud infrastructure operations and IT asset management activities across client environments
• Monitoring cloud services, infrastructure health, and performance metrics to identify issues and service gaps
• Troubleshooting incidents, access requests, and configuration problems across cloud platforms and administration tools
• Maintaining service records, asset data, and operational documentation for accurate reporting and tracking
• Assisting with cloud administration tasks across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
• Using monitoring and observability tools such as Splunk, Dynatrace APM, and Performance Monitor to review system behavior
• Helping analyze cloud usage, cost trends, and operational data through Apptio and FinOps operating model activities
• Contributing to cloud compliance, infrastructure governance, and service delivery processes in managed services environments
• Collaborating with senior team members to resolve technical issues and support cloud operations improvements

What You Must Have

• At least a Bachelor's degree
• At least 1 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Demonstrating familiarity with cloud operations and infrastructure management
• Applying AWS, Azure, Google Cloud Platform, or Oracle Cloud Platform Services
• Supporting cloud service delivery, troubleshooting issues, and technical consultation
• Utilizing CloudOps, performance monitoring, and digital tooling in daily tasks
• Building awareness of IT asset management and managed services operations
• Embracing feedback, teamwork, and intellectual curiosity in fast-paced settings