MSP - Sales Development Representative (SDR) $40K Base + Uncapped Commission

Sales Development Representative, Managed IT Services (Remote or In Office in Tampa)

ShowTech Solutions is a locally owned managed IT and cybersecurity provider based in Tampa, FL, serving small and mid-sized businesses. Our clients never feel like a number: we answer the phone in under 5 minutes on average, price everything flat-rate with no hidden fees, and put security first.

We’re hiring a Sales Development Representative to be the first voice many future clients hear from us. You’ll build target lists, start real conversations with business owners and office leaders, and set qualified first-time appointments for our sales team. This is not a “dial and hope” job. It’s about earning trust, asking good questions, and creating conversations worth having.

Location: Remote anywhere in the USA, or in person in Tampa, FL. Eastern business hours.

What you’ll do

• Research and build prospect lists in our target industries (nonprofits, law firms, real estate, manufacturing, education, CPA/financial), including finding the right decision-maker
• Make 40-60+ outbound calls a day and follow up by phone and email with prospects who aren’t ready yet
• Uncover IT pain points and explain the value of an appointment without overselling or forcing it
• Book qualified first-time appointments (FTAs) between prospects and our Business Development Team
• Leave our database better than you found it: log every call, contact detail, decision-maker, note, and next step in our CRM
• Meet weekly Scorecard numbers for lists built, dials, conversations, appointments, and proposals
• Join our weekly L10 team meeting by video and share what you’re hearing in the market

What success looks like

• You consistently create quality appointments and new pipeline
• You treat the prospect database as a real business asset
• You stay organized, follow through without being chased, and get better with coaching
• You help build a repeatable sales process instead of chasing one-off wins

What we’re looking for

• 1+ year of cold calling, inside sales, or appointment setting (or a strong willingness to learn)
• A clear, friendly phone voice and strong listening skills
• Organization and personal accountability, with comfort working from goals and scorecards
• Comfort with CRM tools and researching prospects online
• Ability to explain technology in plain English. You don’t need to be technical, just curious.
• Self-motivated, with the discipline to work remotely and a positive, coachable attitude

Nice to have: B2B sales or Managed Services experience, remote work experience, familiarity with EOS.

Tools we provide
We give you the tools to do the job: CRM, phone system/dialer, list-building and research tools, email, a softphone app, and a headset. Training is included. You’ll need a quiet workspace and reliable high-speed internet.

Compensation

• Base salary starting at $40,000 per year
• Commission paid at every stage of the sales process:
• Each qualified Managed Services first-time appointment (FTA) that leads to further discussion
• Each Managed Services proposal sent linked to your outreach
• A percentage of the first monthly service revenue on every closed deal linked to your outreach
• Full commission details are shared during the interview process

Benefits

• Health insurance
• Paid time off
• Paid holidays

ShowTech Solutions is an equal opportunity employer.

Pay: From $40,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Work from home

Work Location: Remote