MuleSoft Support Lead

MuleSoft Support Lead / Senior MuleSoft Support Engineer

Experience: 7-10 Years

Location: PAN India

Employment Type: Full-Time

Role Overview

We are seeking an experienced MuleSoft Support Lead / Senior MuleSoft Support Engineer to manage production support, API maintenance, incident resolution, and minor enhancement activities on the MuleSoft Anypoint Platform. The ideal candidate should have strong expertise in Mule 4, API integrations, troubleshooting, ticket governance, and production support operations.

Mandatory Skills (Must Have)

• 7-10 years of experience in MuleSoft application support and API maintenance
• Strong experience in designing, developing, and supporting APIs using MuleSoft Mule 4.4+
• Hands-on expertise with MuleSoft Anypoint Platform
• Strong knowledge of REST APIs, HTTP, JSON, and XML
• Good understanding of DataWeave 2.0
• Experience with Mule 4 flows, connectors, and error handling frameworks
• Strong understanding of integration patterns including:
• Point-to-Point
• Publish-Subscribe
• Experience in production support, incident management, and troubleshooting
• Hands-on experience with ServiceNow (SNOW) ticket management
• Working knowledge of Git or any version control system
• Experience working in Agile and SDLC environments
• Willingness to work in shifts and support global operations