Multi Drop Delivery Driver - MR

Position

The Multi-Drop Delivery Driver is responsible for the safe, accurate and efficient delivery of customer orders throughout the Brisbane and surrounding South East Queensland region.

The role involves completing scheduled multi-drop delivery runs, maintaining a high standard of customer service, ensuring products are handled appropriately, and completing deliveries within planned timeframes.

Key Responsibilities

• Complete scheduled multi-drop delivery runs throughout Brisbane and South East Queensland.
• Conduct vehicle pre-start inspections before commencing each run.
• Review manifests, delivery instructions and planned route sequencing prior to departure.
• Load, secure and transport products safely and appropriately.
• Confirm that products loaded correspond with the delivery manifest.
• Deliver orders accurately, safely and within expected delivery windows.
• Follow planned delivery sequences to minimise unnecessary travel and backtracking.
• Navigate efficiently between multiple customer locations.
• Unload products safely at customer premises and place goods in designated receiving areas where required.
• Obtain proof of delivery and complete all required delivery documentation.
• Verify quantities and delivery details with customers where necessary.
• Immediately report shortages, damages, rejected products or delivery discrepancies.
• Maintain professional and courteous relationships with customers.
• Communicate delays, access issues, vehicle problems or other delivery concerns to the Transport team.
• Handle chilled, frozen and ambient products in accordance with applicable food-safety and temperature-control requirements.
• Maintain vehicle cleanliness and ensure the vehicle is presented to an appropriate operational standard.
• Comply with road laws, company policies, fatigue-management requirements and workplace health and safety procedures.
• Return undelivered, rejected or damaged stock to the depot with appropriate documentation.
• Return to the depot following completion of the allocated delivery run and complete required end-of-day processes.
• Assist with loading, unloading and general warehouse activities when reasonably required.

Customer Service Expectations

As a regular point of contact between the business and its customers, the driver is expected to represent the company professionally at all times.

Safety & Compliance

The driver is responsible for operating their vehicle safely and legally at all times. This includes completing required vehicle checks, securing loads correctly, following safe manual-handling practices, observing fatigue-management requirements and immediately reporting vehicle defects, incidents, injuries or safety concerns.

Food products must be transported and handled in a manner that protects product quality and maintains required temperature controls throughout the delivery process.

Skills & Experience

The successful candidate should demonstrate:

• Previous multi-drop delivery or transport experience.
• Good knowledge of Brisbane and South East Queensland road networks.
• Ability to efficiently navigate between multiple delivery locations.
• Strong time-management and organisational skills.
• Ability to work independently and manage a daily delivery schedule.
• Good communication and customer-service skills.
• Ability to safely perform repetitive manual handling.
• Attention to detail when checking orders, quantities and delivery documentation.
• Reliability, punctuality and a strong commitment to completing allocated runs.
• Ability to adapt to traffic conditions, customer delays and operational changes.

Licence & Other Requirements

• Medium Regid drivers license.
• Ability to meet company driving and safety requirements.
• Ability to safely undertake the physical requirements associated with loading and unloading deliveries.

Position Objective

The overall objective of the role is to ensure that every allocated customer receives the correct order safely, professionally and efficiently while supporting an effective, reliable and cost-conscious transport operation.