Multi Site Leasing Agent

About the role

Sound Residential Management is seeking an organized, proactive Leasing & Administrative Coordinator to support our growing residential portfolio. You will help prospective residents find their next home, keep leasing and move-ins moving forward, and provide administrative support to our property management team.

This role is a good fit for someone who enjoys working with people, follows through on details, and can manage competing priorities across several properties.

Leasing and resident support

• Respond promptly to rental inquiries and follow up with prospective residents.
• Schedule and conduct property tours.
• Maintain accurate listings, photos, pricing, and availability using management-approved information.
• Help applicants complete applications and gather required documentation; route applications for review under established screening procedures.
• Prepare lease and renewal documents using approved terms and templates.
• Coordinate move-in appointments, keys, paperwork, and resident instructions.
• Respond to routine resident questions and route maintenance requests or more complex issues to the appropriate team member.
• Maintain accurate prospect activity and resident records in AppFolio.

Turn and move-in coordination

• Maintain a current tracker of upcoming move-outs, vacant units, scheduled work, and expected ready dates.
• Coordinate scheduling and follow-up with property managers, maintenance staff, and vendors.
• Check units before scheduled showings and move-ins, documenting outstanding items.
• Flag delays early and keep the team informed of changes affecting availability or move-in commitments.

Administrative support

• Collect, organize, and enter invoices and receipts using established procedures.
• Attach supporting documents to the correct property records and follow up on missing information.
• Maintain organized lease files, vendor records, and property documents.
• Assist with property onboarding by gathering documents and tracking outstanding items.
• Prepare a weekly update covering leasing activity, applications, vacancies, turns, and upcoming move-ins.
• Provide leasing and administrative coverage during team absences, with management support for escalated issues.

Qualifications

• Experience in residential leasing, property management support, or a closely related customer service and administrative role.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and consistent follow-through.
• Ability to work independently while keeping managers informed.
• Comfort using property management software, email, calendars, and spreadsheets.
• Ability to travel regularly between assigned properties.
• Commitment to fair housing practices, confidentiality, and consistent application of company policies.

Preferred experience

• AppFolio.
• Multifamily leasing across multiple properties.
• Coordinating unit turns, move-ins, or vendor schedules.

What success looks like

Prospective residents receive timely responses, leasing files are complete, unit readiness is accurately tracked, and managers can rely on you to follow tasks through to completion.

Benefits and additional compensation

[Insert confirmed health coverage, retirement benefits, paid leave, holidays, mileage reimbursement, and any leasing incentive offered.]

Pay: $25.00 - $29.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance

Work Location: In person