Multi-State Regional Portfolio Manager

Regional Manager Job Responsibilities:

This position will be based primarily in the Maryland market with additional coverage in Phoenix, Arizona and Dallas, Texas. The ideal candidate would travel to Arizona and Texas once every three weeks for routine property oversite, staff development and ownership engagement.

• Assisting sites to attract residents by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Create training and educational opportunities
• Oversee the portfolio to ensure sites maintain satisfactory occupancy and a proactive approach to increasing rent growth.
• Training the portfolio to accomplish financial objectives by collecting rents, paying bills, forecasting requirements, preparing annual budgets, scheduling expenditures, analyze variances, and initiate corrective action.
• Partner with consumer marketing to implement marketing strategies that position the communities as a destination for people seeing a positive living experience
• Creating operating environments that assure consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Determine company's strategic growth as part of the executive team
• Coordinate cross-functional initiatives and projects
• Training site teams to enforce the lease, inspect vacant units and complete repairs, plan renovations, and manage contract vendor performance.
• Establish clear objectives for the community managers to meet established budgets and ownership objectives.
• Cultivating and maintaining strong, loyal relationships with all constituents-owners, residents, employees and vendors
• Understanding the various markets and effectively coaching the teams to proficiency in differentiating the community and Murn from competition
• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Murn
• Inspiring the teams to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Effectively coaching all team members for maximum performance.

Operations Manager Qualifications / Skills:

• Negotiation
• Familiarity with applicable local, state, and federal laws and regulations
• High level of organization and attention to detail
• Competence with office management software
• Professionalism
• Internal communications
• Listening

Education, Experience, and Licensing Requirements:

• Bachelor’s degree or equivalent experience preferred
• 8-10 years on-site management experience required
• Experience with software such as Yardi, Real Page, etc...

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road