Multi Unit Assistant Head Coach - Murphy/North Richardson

TITLE: Multi Unit Assistant Head Coach
REPORTS TO: Head Coach
JOB FUNCTION: A Multi Unit Assistant Head Coach will be responsible for supporting the
administrative duties of the Head Coach including members touchpoint calls,
assisting clients with their fitness experience and goals, building studio
attendance, and promoting brand recognition.
FLSA CLASSIFICATION: Full time, non-exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES
 Responsible for delivering predesigned workouts to groups of up to 42 clients.
 Responsible for creating a positive, high energy and respectful OTF studio environment.
 Ensure the safety of participants regarding heart-rate training, human movement, exercise science, and overall
form and technique.
 Modify specific exercises to accommodate various skill levels, athletic abilities, and performance
backgrounds.
 Responsible for motivating and encouraging clients throughout each fitness session and
maintaining professional relationships with staff and members alike.
 Responsible for building Orangetheory Fitness (OTF) attendance, retaining current clientele and
achieving monthly key performance indicator (KPI) metrics.
 Required to perform a minimum of 10-15 hours of in studio administrative work weekly.
 Responsible for assisting the Head Coach with follow-up communication and handling member concerns
in a professional, objective manner with the goal of resolution.
 Responsible for the member touchpoint calls in both studios.
 Responsible for assisting the Head Coach with managing, auditing, and submitting numerous KPI reports,
equipment requests, and organizing the OTF training session schedule on a daily, weekly, and monthly basis.
 Culturally sensitive and able to adjust learning styles to meet unique cultural needs.
 Attends and co-facilitates monthly fitness staff meetings and all relative, mandatory webinars
and other requested corporate meetings (including, but not limited to, monthly studio leadership
meetings and quarterly marketing meetings).
 Promote compliance to quality control and brand standards, including, but not limited to, Leave of Absence
(as applicable).
 Responsible for organization and cleanliness of the studio, including the training floor.
 Leads/instructs a minimum of 16 OTF training sessions per week (8 classes in each respective
studio weekly) including weekends if needed or instructed by your Head Coach.
 Maintain current, active employee credentials including CPR/AED cards and fitness certifications.
 Must be flexible and willing to work weekends, including special events, when needed and as requested by your
Head Coach and supervisor. Schedule must compliment that of the Head Coach as fitness leadership presence in
studio is imperative.
 Must be able to perform essential job functions with or without reasonable accommodation.
 Other duties as assigned by supervisor.

Job qualifications:
 Must hold a current fitness certification from an OTF approved education company (ACE, AFAA, ACSM,
ISSA (*NCCPT-CPT – proctored only), NASM, NSCA, or NSCF).
 Advanced knowledge of physiology, exercise technique, human movement, heart-rate focused training
programs and the science that supports the OTF workouts.
 Positive, motivating, and effective interpersonal communication skills.
 Strong work ethic with a professional demeanor, excellent customer service skills, and integrity.
 Professional ability to critically analyze problems, provide thoughtful solutions, and maintain a positive mindset.
 Passion for helping change lives through health and fitness, including a desire to train all fitness levels.
 Desire and ability to effectively work in a fast-paced, dynamic, team environment.
 Must have the ability to multi-task and maintain organization, manage client, and staff concerns, and hold others
professionally accountable.
 Maintain a neat, clean, and professional appearance to represent a positive image of the company and its brand at all
times.
 Must invest 10+ hours per year in continuing education lectures and workshops outside of OTF
curriculum.
 Bachelor’s degree in an Exercise Related Field is preferred.
 Must have current in-person or blended (in-person and self-study) CPR/AED certification.
 1+ years of professional experience teaching and/or managing in the Fitness Industry.
 Excellent communication, strong business acumen, and customer service skills.
 Must have the ability to work a flexible schedule, including evenings and/or weekends.
 Must be able to safely lift and move up to 40 lbs.