Multi-Venue Manager

About the role

We are seeking an experienced Multi-Venue Manager to join G Group of Companies on a full-time basis in Gippsland. This is a strategic leadership position responsible for overseeing the operations of multiple hospitality venues across the region. You will play a crucial role in driving operational excellence, maintaining consistent service standards, and ensuring profitability across all managed properties. This role offers the opportunity to make a significant impact on the success of our diverse hospitality portfolio whilst leading high-performing teams across different locations.

Key responsibilities

• Oversee daily operations across multiple venues, ensuring consistent service delivery and guest satisfaction standards
• Develop and implement operational strategies and policies that align with company objectives and enhance profitability
• Manage budgets, control costs, and monitor financial performance across all managed venues
• Recruit, train, supervise and mentor management teams and staff across multiple locations
• Ensure compliance with all health, safety, licensing and regulatory requirements across venues
• Monitor and analyse key performance indicators (KPIs) including revenue, occupancy rates and customer satisfaction metrics
• Implement marketing and promotional initiatives to drive customer engagement and increase revenue
• Conduct regular venue inspections to maintain quality standards and identify areas for improvement
• Coordinate with senior management regarding strategic planning and business development opportunities
• Foster a positive workplace culture and address staff performance and conduct matters professionally

What we're looking for

• Minimum 5 years' experience in hospitality management, preferably managing multiple venues simultaneously
• Proven track record of successfully managing P&L across hospitality operations
• Strong knowledge of hospitality industry operations, including food and beverage service, accommodation management or event management
• Excellent leadership and people management skills with the ability to motivate diverse teams across multiple locations
• Demonstrated ability to develop and implement operational procedures and best practice standards
• Sound understanding of health, safety and licensing regulations relevant to hospitality venues
• Proficiency with hospitality management systems and point-of-sale software
• Strong analytical and financial acumen with competency in budget management and forecasting
• Excellent communication and interpersonal skills with the ability to liaise effectively with staff, customers and stakeholders
• Flexibility to travel between venues and work varied hours as required by the business
• Current Driver's Licence is desirable for travel between multiple locations
• Relevant hospitality qualifications or certifications would be advantageous

What we offer

At G Group of Companies, we are committed to creating a rewarding workplace where our team members can thrive and grow. We offer competitive remuneration commensurate with experience and qualifications. Our benefits package includes professional development and training opportunities to enhance your management capabilities and career progression. We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised. We offer flexible working arrangements where possible, and we prioritise work-life balance. Additional benefits may include staff discounts across our venues, health and wellbeing support, and the opportunity to be part of a growing, dynamic hospitality group.

About us

G Group of Companies is a well-established hospitality business operating multiple venues across the Gippsland region. We are passionate about delivering exceptional guest experiences and creating vibrant community gathering spaces. Our portfolio includes diverse hospitality offerings, and we pride ourselves on maintaining high operational standards whilst fostering a supportive and professional working environment. We are committed to sustainable business practices and contributing positively to the communities we serve. Our success is built on the dedication and expertise of our talented team members, and we are focused on continued growth and innovation within the hospitality and tourism sector.

Apply now

If you are an experienced Multi-Venue Manager with a passion for hospitality excellence and the drive to lead multiple locations to success, we would like to hear from you. Please submit your application including your resume, cover letter and relevant references to the G Group of Companies recruitment team. We look forward to connecting with potential candidates who share our commitment to outstanding hospitality management.