Multilingual Leasing Agent

Job Overview

We are seeking a dynamic and multilingual Leasing Agent to join our vibrant property management team! In this energetic role, you will be the first point of contact for prospective tenants and clients, showcasing your exceptional customer service skills and fluency in multiple languages. Your expertise will help facilitate smooth leasing processes, manage rental agreements, and ensure compliance with fair housing regulations. If you thrive in a fast-paced environment, enjoy building relationships, and have a passion for real estate, this opportunity is perfect for you! Your proactive approach and attention to detail will drive successful leasing outcomes and contribute to the overall success of our property management operations.

Duties

• Engage with prospective tenants in multiple languages to provide comprehensive property tours and answer inquiries promptly.
• Manage lease or rental agreement documentation using property management tools such as Yardi, OneSite, or similar platforms.
• Coordinate lease signings, renewals, and amendments while ensuring adherence to legal standards including landlord-tenant law and Fair Housing regulations.
• Handle client communication efficiently via phone, email, and in person, maintaining excellent customer relationship management.
• Assist with Section 8 and LIHTC (Low-Income Housing Tax Credit) program applications and compliance processes.
• Resolve conflicts or tenant issues with professionalism, employing conflict management techniques to ensure positive resolutions.
• Support property maintenance coordination, filing of legal documents, and record keeping related to leasing activities.
• Collaborate with team members on property leasing strategies, upselling available units or amenities to maximize occupancy rates.
• Utilize property management software such as Yardi or OneSite for data entry, reporting, and tracking leasing activities.
• Participate in team management efforts by sharing insights on client needs and contributing to continuous process improvements.

Qualifications

• Proven experience in property management or real estate administrative roles; experience with property management companies is highly valued.
• Fluency in multiple languages; strong verbal and written communication skills in all languages spoken.
• Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, LIHTC compliance, and related legal frameworks.
• Proficiency with property management tools such as Yardi, OneSite, CMMS (Computerized Maintenance Management System), Office Suite (Microsoft Office), and customer relationship management systems.
• Strong customer service skills with the ability to handle difficult situations tactfully while maintaining professionalism.
• Experience managing lease agreements, contracts, and rental documentation accurately and efficiently.
• Excellent conflict management abilities coupled with negotiation skills to close deals effectively.
• Office experience including filing, phone etiquette, facilities management support, and record keeping.
• Ability to work independently as well as part of a team; leadership or team management experience is a plus.
• Knowledge of Section 8 housing programs, LIHTC regulations, fair housing laws, and property maintenance procedures is preferred.

Join us in creating welcoming communities by providing outstanding leasing services! We’re committed to fostering an inclusive environment where every team member can thrive while delivering exceptional experiences for our residents and clients alike.

Pay: $20.00 - $25.00 per hour

Work Location: In person