Multimedia AV Technician

Title: Multimedia Technician

Location: Cambridge, MA 02138

Duration: 03 Months

Description:

Provide multimedia AV support for Client's courses and events. Includes videography, setup and breakdown of equipment, urgent AV troubleshooting during classes and event support. Work will be assigned by department coordinators based on available shifts. Training on equipment, workflow and space will be provided.

Working Conditions

Some evening and/or weekend shifts may be required

Responsibilities

Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by team leaders

Assist faculty, students and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube, and other media sources

Ensure prompt and professional communications with instructors, staff and students

Take direction from staff and leaders on assignments, policies and protocols

Help coordinate multimedia technology for course and event support

Check out AV equipment and transport to and from classrooms

Set up AV equipment to begin recording classes in a timely manner before each class begins

Strike AV equipment once class has ended and check equipment back into main office

Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required

Ensure high quality audio and video recording

Help with maintenance of AV equipment

Provide availability to shift coordinators to assist with scheduling in a timely manner

Provide coverage for colleagues during absences

Basic Qualifications:

A minimum of two years of college or technical school

Working knowledge of audio, video, and multimedia technologies

Working knowledge of computer hardware, software and connections to external devices

Strong customer service orientation

Excellent communication skills

Additional Qualifications:

Professional or educational background in multimedia or a technology-related field a plus

Familiarity with lavaliers, handheld mics, Shure wireless microphones, Panasonic and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred

Familiarity with projecting content from Microsoft Windows, Mac and internet media sources

Ability to manage multiple tasks simultaneously and meet deadlines

An employment record of reliability and strong attendance

Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner

Physical Requirements

Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus.