Calleo
Multiple Service Desk Analysts
Skills
15 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
A$83,200 – A$114,400 / year
Location:
Canberra ACT, Australia
Work mode:
Onsite
Published on:
12 October 2026
What they need
We are seeking multiple Service Desk Analysts to join a major project with one of our Federal Government clients.
Key Responsibilities
- Provide Level 1 and Level 2 technical support.
- Manage incidents, service requests and escalations in line with ITIL processes.
- Troubleshoot technical issues and support system maintenance and testing.
- Collaborate with teams to maintain service continuity.
Essential Criteria
- Active NV1 security clearance.
- Experience in Service Desk or IT Support.
- Strong troubleshooting, communication and customer service skills.
- Experience in a government or large enterprise environment is desirable.
Location: On-site in the ACT and/or VIC.
What’s on Offer?
- Initial 3-month contract with strong potential for extension.
- Multiple positions available.
- Flexible start dates, with contract periods running from November to January or December to February.
If you wish to apply and for more information, contact Klarisse at [email protected] or Zainab at [email protected]
Follow Calleo on LinkedIn: www.linkedin.com/company/calleoresourcing
Visit our website: www.calleo.com.au
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