Murex Front Office Support Analyst

Project description

DXC Luxoft is seeking an experienced Murex Front Office Support Analyst (RTB) to provide dedicated Level 1 application support across the Asia-Pacific (APAC) trading hours. In this role, you will support critical trading desks and operations, focusing on trade lifecycle management, valuation, and feed monitoring across Interest Rate Derivatives (IRD), FX/Currency Derivatives, Credit Derivatives, and Fixed Income.
This is a Front Office Run-the-Bank (RTB) position operating on an APAC schedule (8-hour standard coverage, plus a rotational half-day shift every 4th weekend), responsible for maintaining operational stability, troubleshooting trade capture interfaces, managing static data, and ensuring seamless follow-the-sun handovers to global teams.

Responsibilities

• Provide dedicated front office (FO) RTB application support for Murex during APAC trading hours, resolving live incidents related to trade booking, valuation, and P&L.
• Monitor, triage, and troubleshoot upstream trade flows originating from platforms like Tradeweb and FMC arriving via XML messages through MxML Exchange workflows.
• Manage downstream trade dissemination and status tracking driven by post-trade workflow configurations (excluding clearing/settlement and accounting modules).
• Maintain and update operational static data within Murex, including counterparties, market rate mappings, new credit index issuers, and index constituents.
• Perform database diagnostics and data validation using Sybase SQL (read-only queries, table joins) and submit structured remediation requests via PC Lite for DBA execution.
• Maintain Murex Simulation Views and Datamart extractions to support daily desk queries and end-of-day operational checks.
• Coordinate and document comprehensive end-of-shift operational handovers to ensure continuity for incoming Western-hemisphere support teams.
• Support minor Change-the-Bank (CTB) activities on an as-needed basis, including testing configuration patches, updating templates, and verifying release deployments.
• Participate in rotational weekend coverage (half-day shift every 4th weekend).

Skills

Must have

• Minimum 5+ years of hands-on Murex Front Office / RTB application support experience within capital markets, investment banking, or hedge fund environments.
• Product Knowledge: Strong functional understanding of trade lifecycles, booking conventions, valuation, and P&L concepts for Interest Rate Derivatives (IRD), FX / Currency Derivatives, Credit Derivatives, and Fixed Income.
• Murex Functional Modules: Hands-on operational experience with Murex Simulation Views, MxML Exchange workflows, and Datamart.
• Interface & Upstream Processing: Practical understanding of electronic trade capture and message intake (Tradeweb, FMC, XML feeds).
• Static Data Configuration: Demonstrated proficiency in maintaining and configuring operational static data, counterparty records, financial market rate mappings, and credit index constituents/issuers.
• Database & Querying: Solid working knowledge of Sybase SQL for diagnostics and troubleshooting (SELECT statements, multi-table JOINs, filtering).
• Operational Execution: Proven experience working in a fast-paced RTB support desk with disciplined shift-handover routines.
• Location & Working Hours: Based within the APAC time zone, able to cover an 8-hour daily shift and rotational weekend coverage (half-day every 4th weekend).

Nice to have

• Experience with Murex Pre-Trade and Post-Trade workflow configuration and troubleshooting.
• Familiarity with Murex e-Tradepad configuration and monitoring.
• Experience raising database change scripts through formalized ticket workflows (PC Lite / JIRA / ServiceNow).
• Basic Unix / Linux navigation commands for log file inspection and process monitoring.