Museum Assistant

About the Role

As a Museum Assistant , you’ll be the one bringing the illusions in the museum to life. You’ll guide visitors through interactive exhibits, take lots of photographs and videos of our guests and also will be able to explain the science behind the illusions, and ensure everyone — from kids to adults — has a fun, educational, and safe experience. At Illusion Museum Dublin, customer service is at the centre of everything we do! The ideal candidate must be very comfortable and enthusiastic dealing with large groups of people and be good under pressure during peak busy times.

Key Responsibilities

• Welcome and engage visitors in a friendly, professional manner.
• Explain the science and stories behind exhibits in an accessible way.
• Assist visitors with interactive installations and photo spots making sure they get the right angles and shots for a memorable experience.
• Monitor exhibit areas to ensure safety and proper use of displays.
• Support daily operations, including ticketing, retail, and event assistance.
• Maintain a positive, upbeat and energetic atmosphere throughout the museum.

Requirements

• Excellent communication and public speaking skills.
• Fluency in English is essential and having an extra language is a great addition.
• Friendly and outgoing personality with a desire to help customers out even when under pressure.
• Ability to engage with diverse audiences (families, tourists, school groups).
• Strong team player with a proactive attitude.
• Full Weekend and holiday availability essential as these are our peak business hours.

Full Training provided to all candidates taken on. A truly great opportunity to work with a top rated customer service team based in the heart of Dublin City.

Bonus: Multi-lingual, Experience in hospitality, education, tourism, theatre, or customer service.

Fixed Term: Fixed term 3 month contract (seasonal), with possibility of extension or permanent role based on performance and business needs.

Pay: From €14.30 per hour

Expected hours: 6.0 – 40.0 per week

Benefits:

• Flexitime

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Write a short note as to why you believe you would be an ideal candidate for the role.

Experience:

• Customer service: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Location:

• Dublin, County Dublin (required)

Work Location: In person