Museum Events and Programmes Coordinator

About the Role

This role is suitable for someone with experience in museums, heritage, events, cultural programming, education or community engagement who enjoys turning ideas into well-organised and memorable visitor experiences.

Key Responsibilities

Event Planning: Coordinate museum events, workshops, talks, family activities and public programmes from initial concept through delivery.

Programme Development: Support the development of an annual programme of cultural and heritage activities.

Event Scheduling: Maintain clear event calendars, timelines and delivery schedules.

Public Programmes: Develop activities that encourage visitors to explore museum collections, local history and cultural themes.

Community Events: Coordinate programmes designed to involve local residents and community organisations.

Educational Activities: Support workshops and learning sessions for schools, families and community groups.

Event Logistics: Coordinate room layouts, equipment, materials, signage and visitor-flow requirements.

Speaker Coordination: Liaise with guest speakers, facilitators, performers and external contributors.

Supplier Coordination: Work with suppliers and service providers to arrange equipment, materials and event support.

Booking Management: Coordinate registrations, reservations and attendance information for programmed activities.

Visitor Communication: Provide clear information to visitors regarding programme schedules, access arrangements and event requirements.

Event Promotion: Work with marketing and communications teams to promote upcoming programmes.

Programme Content: Assist with developing event descriptions, visitor information and promotional materials.

Community Partnerships: Build relationships with schools, charities, heritage groups and other local organisations.

School Engagement: Coordinate visits and activities for educational institutions where required.

Family Programming: Develop accessible and engaging activities for children and family audiences.

Heritage Interpretation: Support programmes that communicate local history and museum themes in an engaging way.

Collections Collaboration: Work with collections staff to incorporate appropriate objects and stories into events.

Exhibition Programming: Develop public activities that complement temporary and permanent exhibitions.

Volunteer Coordination: Support volunteers involved in programmes and visitor events.

Volunteer Briefings: Ensure volunteers receive clear information regarding their event responsibilities.

Accessibility: Consider accessibility requirements during event and programme planning.

Inclusive Programming: Support activities designed to reach a broad and diverse range of audiences.

Risk Assessments: Assist with preparing event-specific risk assessments and operational plans.

Health and Safety: Ensure event activities follow relevant health and safety procedures.

Event Setup: Coordinate preparation of spaces before activities begin.

Event Delivery: Provide on-site coordination during programmes and public events.

Event Close-Down: Ensure spaces are returned to appropriate operational condition following events.

Attendance Monitoring: Maintain accurate records of programme participation and visitor numbers.

Visitor Feedback: Gather and review feedback from event attendees.

Programme Evaluation: Assess event outcomes against agreed objectives.

Performance Reporting: Prepare summaries of attendance, engagement and programme outcomes.

Budget Monitoring: Track event-related expenditure and support budget management.

Purchase Coordination: Arrange approved materials and supplies for events.

Programme Documentation: Maintain accurate event plans, schedules, contact records and supporting documentation.

Forward Planning: Identify upcoming opportunities for seasonal and themed programming.

Local Heritage Events: Support programmes connected to local history, anniversaries and community heritage.

Special Events: Coordinate evening events, launches and occasional special programmes.

External Venues: Support activities delivered at community or partner locations where required.

Stakeholder Meetings: Participate in planning meetings with internal and external partners.

Marketing Coordination: Provide programme information and deadlines to communications colleagues.

Digital Programmes: Support online or hybrid heritage activities where appropriate.

Event Resources: Develop and maintain reusable event materials and programme resources.

Quality Standards: Ensure programmes are delivered professionally and consistently.

Issue Resolution: Respond calmly and practically to operational issues during live events.

Documentation Review: Ensure event information remains accurate and current.

Continuous Improvement: Use visitor feedback and programme results to improve future activities.

What We Are Looking For

Experience: Previous experience in museums, heritage, events, arts, education, tourism, visitor attractions or community programming.

Event Coordination: Practical experience organising events, workshops or public-facing activities.

Programme Planning: Ability to manage activities from initial planning through delivery and evaluation.

Visitor Focus: Strong understanding of creating positive and engaging visitor experiences.

Heritage Interest: An interest in museums, culture, history or community heritage.

Community Engagement: Confidence working with schools, local groups and community organisations.

Organisation: Strong planning and time-management skills.

Multi-Tasking: Ability to coordinate multiple events and deadlines simultaneously.

Communication: Clear and professional written and verbal communication skills.

Stakeholder Coordination: Confidence liaising with staff, volunteers, suppliers and external contributors.

Event Documentation: Ability to maintain accurate plans, schedules and attendance records.

Budget Awareness: Comfortable monitoring routine event costs and expenditure.

Problem Solving: Ability to respond effectively to last-minute event changes or operational issues.

Creativity: Ability to contribute practical and engaging programme ideas.

Attention to Detail: Careful approach to event logistics and visitor information.

Teamwork: Ability to collaborate effectively with colleagues across different museum functions.

Independence: Comfortable taking responsibility for assigned programmes while seeking support when required.

Digital Skills: Good working knowledge of Microsoft Word, Excel, Outlook and standard administrative systems.

Flexibility: Willingness to work occasional evenings or weekends when programmes require it.

Professional Development: Commitment to developing knowledge of museum programming, visitor engagement and heritage services.

Pay: £2,800.00-£3,200.00 per month

Work Location: In person