Nail Salon Reception

At Gateway Nail Bar & Lash , we pride ourselves on providing high-quality nail care services in a welcoming, clean, and luxurious environment. We are looking for an organized, highly reliable Nail Salon Receptionist who possesses a solid understanding of nail services and care to lead our front desk and deliver an exceptional customer experience.

Key Responsibilities

• Front Desk Management & Scheduling: Greet clients warmly, manage walk-ins, and schedule appointments accurately using our booking software. Match client requests with appropriate technicians and service time frames.
• Client Consultation & Service Knowledge: Educate clients on our service menu, including natural nail care, gel polish, acrylics, dip powder, nail art tiers, and specialized spa treatments. Answer questions regarding service longevity, maintenance, and aftercare.
• Product Recommendations: Maintain strong product knowledge to suggest retail items (such as cuticle oils, hand lotions, and home-care kits) tailored to client needs.
• Operational Reliability: Ensure the salon opens and closes on time. Maintain strict punctuality to open scheduling systems, handle morning preparations, and manage smooth shift handovers.
• Cash Handling & Check-Out: Process transactions accurately (cash, credit cards, gift cards) and manage daily register balancing.
• Salon Coordination: Communicate client arrivals and specific requests to nail technicians promptly to keep appointments running on schedule.

Qualifications & Skills

Nail Care Knowledge: Working knowledge of manicures, pedicures, gel, acrylics, dip powder, and basic nail health/aftercare. Prior salon experience preferred.

Reliability & Punctuality: Exceptional attendance record and commitment to being on time for every scheduled shift.

Customer Service: Warm, professional demeanor with strong conflict-resolution skills.

Organization: Ability to multitask, prioritize under pressure, and maintain a tidy front desk area.

Communication: Ability to communicate in English required. Spanish/Vietnamese speaking is a plus.

Schedule Requirements:

• Must be punctual for all assigned shifts, including morning prep or evening close routines.
• Flexibility to work weekends and peak salon hours as needed.

If you are interested in the position and fit all the requirements please send a text with your name and experience to: 951-435-0223

Pay: $18.00 - $25.00 per hour

Expected hours: 12.0 – 24.0 per week

Work Location: In person