National Account Manager - Grocery

For over 30 years, Carman's has built a leading breakfast and snacking portfolio across Australia and international markets. We are a 100% Australian-owned family business, proudly manufacturing all products locally.

Due to an internal move within our sales team, we have an exciting opportunity for a commercially driven National Account Manager to join the team to manage a major national grocery customer. Reporting to the Executive General Manager of Sales, you will be accountable for delivering sales, profit, and category growth through strong customer partnerships and disciplined execution.

Key Responsibilities

• Build strong, collaborative partnerships with key customer stakeholders, representing their strategy and growth priorities internally
• Lead the annual joint business/category plan process and report monthly on customer performance as part of the Integrated Business Planning (IBP) cycle
• Deliver sales, volume and margin growth in line with budgeted targets
• Develop and execute promotional plans, category reviews and new product launches in partnership with Category, Revenue Management and Marketing teams
• Partner with Demand Planning and Customer Supply Chain teams to deliver accurate forecasting and supply outcomes
• Manage customer activation initiatives with Marketing and the Field team to support growth objectives
• Build strong cross-functional relationships across the business to enable effective execution

About You

• Demonstrated experience within grocery, managing a major national account
• Sound understanding of the current retail landscape and market trends
• High level of financial and commercial acumen
• Ability to build authentic relationships, both internally and with the customer
• A passion for improving outcomes, with the ability to think outside the square and drive initiatives
• Exceptional verbal and written communication skills
• Ability to manage multiple priorities and a willingness to take on tasks to get the job done
• Ability to travel interstate on a regular basis

What We're Offering

• Hybrid working arrangements (Tuesdays we're all in the office and eat lunch together!)
• A wellbeing program including free weekly yoga and gym classes. Use the gym at your leisure — we even have a sauna and massage room
• Free parking directly opposite the building
• Walking distance to Huntingdale train station
• Free, barista-made coffee from the Carman's Kitchen Store via our Coffee Concierge service, plus an on-site chef serving fresh, healthy subsidised lunches daily
• Free snacks, breakfast and fruit, plus a bag of Carman's products to take home each week
• A day off on your birthday
• A half-day off each quarter for personal errands
• Two doona days per year
• Thursday afternoon drinks!
• Ongoing personal and professional development, tailored to individual needs and aspirations