National Communications Officer — Senior Content Creator

About the role

A fast-growing healthcare group delivering integrated care to Veterans and the broader community is seeking a full-time National Communications Officer to lead content creation across two healthcare brands and a growing national network of clinics and outposts.

You will create all content across social, video, EDM and long-form writing, with a focus on strategic, simplified messaging and video that humanises the brand. You will manage our social and digital platform accounts, moderate channels and reviews, work day-to-day with our digital marketing and PR agencies, and report weekly on reach, engagement and conversion.

This is a hands-on role requiring a high-volume of content output, strong creative judgement, and the ability to turn complex healthcare information into clear, engaging stories for Veterans, patients and partners.

Key responsibilities

• Create all content across social, video, EDM and long-form writing
• Manage social and digital platform accounts across Facebook, Instagram, LinkedIn, Meta, YouTube and Google Business Profile
• Moderate channels and reviews
• Work day-to-day with digital marketing and PR agencies
• Report weekly on reach, engagement and conversion
• Capture and edit short-form video, including reels
• Turn complex healthcare information into clear, engaging stories for Veterans, patients and partners

About you

• Senior-level experience creating content across social, video, EDM and long-form writing
• Demonstrated ability to capture and edit short-form video, including reels
• Excellent writing, editing, storytelling and graphic design skills, with strong Canva proficiency
• Experience managing multiple brand accounts across Facebook, Instagram, LinkedIn, Meta, YouTube and Google Business Profile
• Strong data literacy, with experience reporting on digital performance using analytics tools
• Experience in healthcare or regulated environments, including AHPRA advertising guidelines, advantageous

About us

Total Veteran Healthcare is a dedicated Veteran healthcare provider headquartered in Bowen Hills Qld, with 12 clinics located across Australia. We provide multidisciplinary healthcare for more than 8,000 Australian Veterans.

The Banyans Medical Centre and Specialist Clinics is a patient-centred private medical clinic that offers our patients a high standard of GP, Allied and Specialist care within a state-of-the-art facility in Bowen Hills, Brisbane. Together, these providers serve more than 10,000 patients across Australia.